
Solved!
Go to SolutionAL
alistair.low
5 Posts
1
1424342
April 1st, 2013 06:00
Latitude E6530 won't wake up
Hi,
I got a Latitude E6530 with an E-Port II a few weeks ago. In general it's great but I have had one annoying problem a few times:
The laptop is docked with the lid closed, and two external monitors, and an external USB keyboard and mouse connected. It's running Windows 7 Ultimate.
The laptop goes into standby after a few minutes of inactivity.
When I press the power button on the dock to resume from standby, the external monitors stay in standby mode and the mouse and keyboard don't power on (no num lock light or laser on the bottom of the mouse).
If I undock the laptop and open it, the screen stays off and it doesn't respond to keyboard or touchpad input, even after several minutes. However the power light is on and the hard disk light occasionally blinks. The only solution is to power off the laptop by holding the power button for a few seconds.
Note that this doesn't happen every time that the laptop is woken from standby, it's only happened 3-4 times in a month. The Windows logs don't show any errors either.
Has anyone else had this problem? If so, how did you solve it?
Thanks,
Alistair
Responses (0)
Solutions (0)
