Hi alphasigs819,

You may try to crash your system 3 to 4 times to access Advanced Recovery Options. For crashing Windows 8 system, you may power off the system while it is trying to load Windows OS (i.e. after Dell logo), either by taking the battery out or by pressing and holding the power button down till the computer powers off. Once you are able to access Recovery Options, perform the steps mentioned below:

• Power off the computer
• Restart the system. At the system logo screen immediately  press and hold 'SHIFT' and tap the 'F8' key to enter'Recovery' and select 'See advanced repair option'.
  
  
  
  
  
  
  
• At 'Choose an option' click 'Troubleshoot'
  
  
  
  
  
  
  
• At 'Troubleshoot' click 'Advanced options'
  
  
  
  
  
  
  
• Right at 'Advanced Options' screen left-click 'Windows Startup Settings' 
  
  
  
  
  
  
  

Thanks & Regards
Manshu S
#iworkfordell

I tried the crash option and that isn't working. It still goes to the same screen where it gives the error code. Maybe I am doing it wrong. Will wait for next option

Hi alphasigs819,

Sorry for the delayed reply as I was away.

Please let me know if you have Windows 8 re-installation disk.

Also, send me the service tag and name listed on the account in a private message.

Thanks & Regards
Manshu S
#iworkfordell

I do not have a windows 8 re-installation disc. Is there a way to get one?  Also how do I send you a private msg

Hi alphasigs819,

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and name listed on the account so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Thanks & Regards
Manshu S
#iworkfordell

I am having a issue with error code 0xc0000001.

I'm running windows 8 & it's a dell Inspiron N5050.

The laptop is 5 months old
I tried the crash option and that isn't working.

It still goes to the same screen where it gives the error code.

Hi  DELL-MANSHU S

I have same problem that  alphasigs819, would you help me please?

i have Dell Inspiron N5050 

regards

I am facing same problem tried F8,crashing,F12 but no resolution.

i am having Inspron  5420 laptop.

Pl help

rgds

Sunil

Hello alphasigs819,

I have the same problem and have tried everything on this page without success. Please contact me as well.

Thanks,

Fifthwave