Orange Blinking Battery LED Problem

Question

I have a 5 month old Inspiron 6400.

After the battery has been discharged completely the battery LED (Light) on the computer started blinking orange. I left it charging during the night and it charged to 100%. The orange battery indicator is still blinking!

Battery looks good and healthy. The indicator on the battery shows all LEDs turned on.

Any idea why the battery LED on the computer still blinks orange? Can I turn it off somehow? Is there battery calibration tool for Inspiron 6400 that can help?

Rollie_R · Answer

GRasulic,

Please remove the battery from the system, and leave it out of the system for at least one hour. An amber blinking battery light on the system means that the battery is too hot.

Please check the charge directly on the battery, using the button and lights on the back of the battery.

If the lights on the battery come on amber, or blink in any pattern, please contact Dell.

wildmugato · Answer

Im having the same problem w/ my 6400..Its Only 4 months old as is the battery...I have a 11.1V type KD476 Capacity 85Wh battery.. Are these battery faulty? I've checked it out on the bad battery list and its OK..Another thing DELL customer care could not find out the problem and said they would have to research it and get back to me..That was 2 days ago...Its still blinking orange 4 times then green..Im taking the suggestion..taken out the battery for 1 hr and turn the system off..Lets see what happens...also the battery was at full charge and only lasted less than 2 hrs..Is the battery bad?
Please LMK thanks

carolinayelapa · Answer

I have an older Inspiron 1100.  I am having a similar problem.  Everything was working fine (always has done so) and then the power or battery indicator light on the front of this laptop started blinking a rapid amber light four times, then a longer green light, than the four rapid amber lights again.  I have tried this in different electric outlet connections, with and without power bars, etc., no change.  I also removed the battery and then reinserted it.  What can I do?  Is this problem serious?  I'm about to travel to Mexico, so I want the laptop to work.

wildmugato · Answer

Im getting a new battery from DELL..Some advice...Make sure your battery is less than 12 months old..They will not warranty it..Reason battery's only last a year or so..!!I only had mine 5 months or so...Must have a bad battery or something..when you see those orange lights flash...Its a bad battery or its 1 year later and time to replace it..Like a car battery..they dont last forever...Need an entergizer bunny battery!!Good luck All..

GRasulic · Answer

Thanks for your posts!

Yes, my battery is KD476 type as well.

I have tried things that Dell-Rollie suggested but the blinking orange light is still there. Also, called Dell's customer support and they don't know what it can be.

My problem is that I moved to Europe and warranty is valid in Canada only so I have to send the battery back to Canada and ask Dell to send a new one to the my friends address there...

Who knows how long it will take.

Wildmugato, what is the procedure for requesting the battery replacement from Dell? How much time do they need to send the new battery back to you?

wildmugato · Answer

Ok,If your pc was purchased less than a year as well as the battery,they will send you another battery free...Now ,the thing I did was complain on how many different times I tryed there solutions and none worked,the guy said Ok..you tryed all those other things and it seems to be a bad battery...and that next day DHL was knocking on my door with a new battery..Now the catch is..you have to send the BAD one back to them..Package it up and call DHL for a P/U and your problem is out the door...You being overseas and all could take longer as well as your freinds livig outside the US receiving it...

Just complain that you tryed everything they asked and nothing is working and you beleive 100%; its the battery and insist!!!!!! On getting a new one..

The 1st dude fr: India I talked to(Outsource jobs they have) said it was normal for it to blink orange like that..Yea, if your battery is bad and its time to replace it..Another words its a light to say "go get another batterey fool!" and pay $80.00...Anyway I talked to a 2nd person and they were clueless..I waited a day or two later and called again..The 3rd guy helped me out and said that I tryed all there hoops and jumps and nothing worked..
So were sending you a new one...Yea!!!! Those people are not PC repair workers like at a Best BUY or any other PC repair place..They have to go by a check list of do's and dont's and dont have the tech skills to fix a lunch box! Thats what happens when a Commpany outsourses to another country there TECH support? Lunch box fixers!

Good luck and be pateint with them..They are doing there job (using the checklist system to fix your PC) and trying to help you out the best way possibile....

"thanks,my freind"

"Have a nice day and buy a slurrpie on the way out:"

Message Edited by wildmugato on 11-07-2006 09:02 AM

GRasulic · Answer

Thanks for the great info!

totalskiier · Answer

Hi did anyone ever resolve the orange blinking LED issue?  I have a Inspirion 1300 for a couple years.  When the light began blinking I purchased a replacement battery; however, when I leave it plugged into AC and the battery gets fully charged it starts blinking orange again.  I have been unplugging the AC and running battery until it discharges and I have to recharge and start the cycle all over again.   I would really like to know that my laptop isn't going to catch on fire from a faulty battery.  I also ran the diagnositic test via F12 in startup...every thing checked out fine.  No error reports.

picturelights1 · Answer

When the battery icon on the Aspire One is orange and blinking, it indicates that the battery is completely discharged. Plug in the AC adapter to charge the battery and to continue working with the system. If the battery is not charging with the AC Adapter, then perform a static discharge of your main board.

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Orange Blinking Battery LED Problem

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