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15R SE 7520
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January 14th, 2016 04:00
PSA Diagnostics tool
Hi,
Dell offers several diagnostic tools.
See following link: http://www.dell.com/support/Article/us/en/19/266616/EN
I have some questions regarding the Dell Pre-Boot System Assessment (PSA).
PSA is a diagnostic tool that is built in to your computer and is accessed before the operating system loads.
Question 1:
Will the PSA tool be available/ or deleted after a clean Win 10 install (assuming the Dell Partition will be deleted)?
Question 2:
If the PSA will be deleted, is there a reinstallation possibility? If yes, how?
15R SE 7520
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Posted January 14th, 2016 07:00
Hi Dell-Hema,
Thank you very much with regard your answering.
However I got 1 extra question to be sure:
You mentioned PSA is installed on motherboard RAM. Does this mean it will not be deleted on clean install?
Background information:
The PSA on start (tap F12) is useful when Windows does not start at all
DELL-Hemalatha
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Posted January 15th, 2016 00:00
You are right , PSA will not delete :).
Have a good one.
DELL-Hemalatha
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Posted January 14th, 2016 05:00
Hello 15R SE 7520
Good day.
Nice to hear from you.
There are two tests on a typical Dell system,
PSA and 32 bit Diagnostics
PSA is on motherboard RAM, 32-bit which is tests all components thoroughly is on Harddrive.
Doing a clean installation will definitely wipe out the diagnostic partitions. Sometimes few customers while installing they don't touch the partitions while allocating the drive space for OS, in-spite of that the 32-bit diagnostics dont work.
The only other way to run a thorough diagnostics is via the online hardware diagnostics tool from support site. which is as good as a 32-bit.
Regards