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8034
March 30th, 2008 16:00
178WFP problems
Just purchased this monitor. When using it, it simply cuts out, shows the Dell screensaver, then resumes where I left off. Blue light flashes. Anything I am doing is not lost, it simply blanks out with monotonous regularity. Any ideas folks
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DELL-Chris M
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April 2nd, 2008 12:00
Is that an SE178WFP or E178WFP? Does this occur using the monitor on another PC?
DELL-Chris M
Community Manager
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April 2nd, 2008 17:00
Is this a desktop or laptop PC? What specific video card? Press the Auto Adjust button. Does the issue continue?
Antlet
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April 2nd, 2008 17:00
Hi there. It is the 178WFP. I don't have another computer to try it on, but I did put my old monitor back up and we haven't got the same problem, so at least we have isolated it to the monitor and not the computer. What I need to try is swapping the cables from the old monitor to the new one to see if that makes a difference. Any suggestions / help would be great. Also, as noted to Dell, the new monitor does not have a Service tag number, only a serial number, so when ever I try to access Dell support it won't let me as it always requires a ST number!
Tony
Antlet
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April 2nd, 2008 17:00
Sorry - just realised i didn't answer the question: It is the SE 178 WFP.
Thanks, Tony