* Turn the C3422WE off * Disconnect every cable from the C3422WE * Lay the front of the panel down on a soft towel * Remove the Stand riser from the rear of the panel * You should see the bracket attached to the vertical "track". Try to move the bracket
DELL-Chris M
Community Manager
•
56.9K Posts
0
May 12th, 2021 10:00
* Turn the C3422WE off

* Disconnect every cable from the C3422WE
* Lay the front of the panel down on a soft towel
* Remove the Stand riser from the rear of the panel
* You should see the bracket attached to the vertical "track". Try to move the bracket
dreghin
3 Posts
0
May 14th, 2021 05:00
It started to work from the moment i pushed it down really hard.
It seemed that the base was not meant to move, but once I forced it started to work.
Thanks.