Computer data required = Computer model: Asus Operating system installed: Win 11
Monitor data required = Monitor Model: S2722DGM + SE2422H Did you upgrade from DDM (Dell Display Manager) or did you do a fresh install of DDPM? I upgraded from DDM then when it didn't work I uninstalled and reinstalled DDPM Monitor firmware version: M3T102 for the S2722DGM Monitor connection to computer, cables used, all ports in use: S2722GDM: DP, SE2422H: HDMI
1. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag for the Dell monitor and/or Dell computer. Open the Monitor Menu- Others to find this or look on the rear label.
2. Once the Case is started, the agent will ask for more data.
DELL-Chris M
Community Manager
Community Manager
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56.2K Posts
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March 16th, 2025 20:04
DDPM issues, how to report them to Dell
Gert13579
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March 16th, 2025 20:35
Computer data required =
Computer model: Asus
Operating system installed: Win 11
Monitor data required =
Monitor Model: S2722DGM + SE2422H
Did you upgrade from DDM (Dell Display Manager) or did you do a fresh install of DDPM? I upgraded from DDM then when it didn't work I uninstalled and reinstalled DDPM
Monitor firmware version: M3T102 for the S2722DGM
Monitor connection to computer, cables used, all ports in use: S2722GDM: DP, SE2422H: HDMI
DELL-Chris M
Community Manager
Community Manager
•
56.2K Posts
0
March 16th, 2025 20:38
1. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private Service Tag for the Dell monitor and/or Dell computer. Open the Monitor Menu- Others to find this or look on the rear label.
2. Once the Case is started, the agent will ask for more data.