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cajo72

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19 hours ago

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cajo72

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August 28th, 2026 17:17

Pro 14 Plus PB14250 HDMI, E2216H DP, not working

Hello,

I'm connecting a monitor Dell E2216H to a laptop Dell Pro 14 Plus PB14250 with a DP cable and the monitor is not working. I have already selected the input source at the monitor to DP. I had a older Dell laptop and the monitor was working withe a VGA cable. Can you help me to solve this problem?

Thanks

(edited)

  • cajo72

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    Posted August 28th, 2026 17:22

    Hello,

    I forgot to say that i'm using a DP to HDMI cable. The input source in the laptop is HDMI and in the monitor is DP.

    Thanks

  • DELL-ChrisM2

    Community Manager

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    Posted August 28th, 2026 22:44

    A Laptop HDMI out port cannot upconvert to a monitor DP in port via a straight HDMI to DP cable. The straight HDMI to DP cable is designed to do the opposite =

     

    Laptop DP out --> DP to HDMI cable --> Monitor HDMI in

     

    Your options are as follows =

    Pro 14 Plus PB14250 HDMI out --> HDMI to VGA cable --> E2216H VGA in

     

    Pro 14 Plus PB14250 HDMI out --> HDMI to DP adapter --> E2216H DP to DP cable --> E2216H DP in

     

    #IWork4Dell