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Dell Peripherals Warranty Coverage Details
Where can I find what is included in/coverage of the Dell Advanced Exchange Service 3 Years/Dell Limited Hardware Warranty?
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Where can I find what is included in/coverage of the Dell Advanced Exchange Service 3 Years/Dell Limited Hardware Warranty?
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Chino de Oro
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April 26th, 2024 06:57
The warranty terms are different by regions. Here is the hardware warranty for US and Canada customers.
The hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products.
This limited hardware warranty does not cover:
* Software, including without limitation, the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software or the reloading of software
* Non Dell-branded products and accessories
* Problems that result, directly or indirectly, from:
* External causes such as accident, abuse, misuse or problems with electrical power.
* Servicing not authorized by Dell.
* Usage that is not in accordance with product instructions.
* Failure to follow the product instructions or failure to perform preventive maintenance.
* Using accessories, parts or components not supplied by Dell.
* Commercial hardware products that use, or in which have been installed, products or components that have not been provided by Dell.
* Products with missing or altered service tags or serial numbers
* Products for which Dell has not received payment
* Normal wear and tear
(edited)