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April 25th, 2024 15:51

Dell Peripherals Warranty Coverage Details

Where can I find what is included in/coverage of the Dell Advanced Exchange Service 3 Years/Dell Limited Hardware Warranty?

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April 26th, 2024 06:57

The warranty terms are different by regions.  Here is the hardware warranty for US and Canada customers.

The hardware warranty covers defects in materials and workmanship in your Dell-branded hardware products, including Dell-branded peripheral products.

This limited hardware warranty does not cover:

*  Software, including without limitation, the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software or the reloading of software

*  Non Dell-branded products and accessories

*  Problems that result, directly or indirectly, from:

          * External causes such as accident, abuse, misuse or problems with electrical power.

          * Servicing not authorized by Dell.

          * Usage that is not in accordance with product instructions.

          * Failure to follow the product instructions or failure to perform preventive maintenance.

          * Using accessories, parts or components not supplied by Dell.

*  Commercial hardware products that use, or in which have been installed, products or components that have not been provided by Dell.

*  Products with missing or altered service tags or serial numbers

*  Products for which Dell has not received payment

*  Normal wear and tear

(edited)

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