Community Manager

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56.9K Posts

August 30th, 2024 14:00

To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private monitor Service Tag with them.

Before our users can assist, they need more data from you =
* What specific monitor model?
* What specific PC model?
* What operating system?
* What GPU/video card is installed in the PC?
* List all of the available video out ports on the GPU/video card or PC itself
* How is monitor currently connected to the GPU/video card or PC using which ports and cable?

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