What operating system?

* Click Start -Control Panel -Hardware and Sound
* Under Imaging Devices, double click USB Webcam. Does it have a yellow bang next to it?
* Click the Driver tab at the top
* Click Roll Back Driver

Operating system is: Windows XP Pro with the service pack 3. Also, my Dell Webcam is in my: Control Panel, Scanners and Cameras.  I can't pull up driver info from there.

Is it listed in the device manager?

Chris,

  For the device manager.  I went to: Control Panel, "System" Icon which opened System Properties, clicked on Hardware... Device Driver tab...  Under "Monitors" it says "plug and play monitor".  Under the " Imaging Devices" it shows...  my printer and "Monitor Webcam".    When i hit properties on Webcam it shows:  Manufacturer: Creative Technology Ltd.  Location:  0  Device type:  Imaging Devices

I didn't see "Dell WebCam" listed anywhere, just the above mentioned "Monitor webcam".

Ours is made by Creative so it is there. I do not know why it does not specify Dell.

When I open the Webcam Central, I get a black screen and when I click on settings, it tells me to make sure my video is streaming and it is in a supported video format.  In perinthesis it says " unsupported format include MJPEG"  I'm confussed. :emotion-42:

So are alot of users. I gave up on it and use ManyCam.

my dell webcam will not connect to any chat system and wont turn on in the central image capture mode continues blinking attempting to open the program saying "PLEASE PLUG IN SUPPORTED DEVICE" its not the first time this happens I'm disappointed in the product

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