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4 Apprentice
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September 10th, 2023 23:15
DUCCS and macOS
U2413 is not detected as HW calibratable in macOS Ventura using latest DUCCS for macOS 1.6.7. It just appear as a common monitor with no xy gamut selection, just old plain i1Profiler white point and gamma value for traditional GPU calibration like in i1Profiler.
In readme files it is not listed as supported by Mac version of DUCCS, WHY?
-(Windows): U2413, U2713H, U3014, KV2718D, UP2414Q, UP3214Q, UP2715K, U2516D, U2716D, UP3216Q, UP3017, UP3017Q y UP2718Q.
- (Macintosh): UP2715K, U2516D, U2716D, UP3216Q, UP3017, UP2718Q y UP3218K
Second, I see a DUCCS folder in /Library and in HOME/Library/Application Support, but that is generic i1Profiler configuration.
Where are the connection log files like in Windows version so I can try to figure the step where my U2413 is rejected?
Monitor calibration specialist, TechExpert
DELL-Chris M
Community Manager
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September 12th, 2023 13:37
"In readme files it is not listed as supported by Mac version of DUCCS, WHY?"
* That is unknown.
All legacy DUCCS supported monitors are now end of life. DUCCS is also end of life. Dell no longer has a team devoted to DUCCS nor do we have a liaison with X-Rite developers.
yumichan
4 Apprentice
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739 Posts
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September 13th, 2023 13:14
And the logs? Where are they located?
In windows they are in "C:\Users\MY_NAME\AppData\Roaming\Dell\Dell UltraSharp Calibration Solution" so you can try to find what happened but I see no DUCCS logs on $HOME/Library/Application Support/... or private/logs in macOS. Nothing. When your guys tested DUCCS for macOS (in the past) where did they see the logs?
(edited)