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19652
January 17th, 2004 17:00
E773c
hi,
i have a dimension 8300 since august 2003. In the beginning everything worked fine, but since a month: the monitor keeps on showing the same OR gets in standby, the keyboard doesn't react anymore and if there was a sound playing, my boxes keep on repeating it. When I cut the power and restart the computer it, just before i should see the blue 'welcome screen', the monitor gets in standby again. When i do excatly the same as before, the computer starts normally... And i've had once a pop-up with: 'send rapport' which said: 'the monitor can't finish the 'rebuild or layer or....' operation/process (i don't now the proper translation in english ). So i think this is a monitor problem... i have 3 years 'next-business-day-on-site', so would i get a new monitor if needed? Or is it a driver problem???
thanks
further specifictions:
Pentium 4; 2.6Ghz; 512 Mb RAM; E773c monitor; 128Mb ATI 9800 Card...
can anyone help please?
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fvdh
23 Posts
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January 17th, 2004 20:00
Nikki Ann
9 Posts
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January 17th, 2004 22:00
Message Edited by Nikki Ann on 01-17-2004 06:14 PM
fvdh
23 Posts
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January 18th, 2004 09:00
it happend again, but now a screen appeard which said: 'out of frequency' and there were some color-bars above (blue, red, green)... does someone know what this means? I installed a new driver from www.ati.com, but seems like the problems aren't fixed yet
...
DELL-Jesse L
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17.9K Posts
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January 19th, 2004 12:00
fvdh,
Thank you for using the Dell Community Forum.
Try going into safe mode by pressing the Delete key while booting up. Once you have all the choices on the screen you can choose safe mode. Once in safe mode go into the display properties and change the display to its lowest settings. Reboot the machine and let it go into windows normally. You then can put the monitor in its prime mode
Setting the Optimal Resolution: Dell E773c Color Monitor User's Guide
For optimal monitor performance while using the Microsoft® Windows® operating systems, set the display resolution to 1024 x 768@75Hz by performing the following steps:
1. Click the Start button, point to Settings, and click Control Panel.
2. Double-click the Display icon in the Control Panel window, and then click the Settings tab.
3. In the Desktop area, move the slider bar to 1024 by 768 pixels. Then click Apply.
4. When prompted to apply the settings, click OK. Your screen will turn black for a moment.
5. Once your screen resolution changes, you have 15 seconds to confirm the change. Click Yes to confirm the change.
6. On the Settings tab, click Advanced.
7. On the Monitor tab, in the Refresh Frequency list, select 75 Hertz. Then click OK.
fvdh
23 Posts
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January 19th, 2004 15:00
hi,
i did what you said, and it worked for a while: i could even play unreal tournament for 5 minutes
(otherwise i could play it at all) but then: same again, except: the screen wasn't black, but just showing the same AND i could move the mouse pointer... and when i did, there appeared a little square on the left corner above at the screen in white and black (like "snow" on your television) and when i moved the pointer the square grew bigger till let's say one inch lenght and then it 'dissapeared' and grew again when i moved the mouse... 
DELL-Jesse L
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17.9K Posts
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January 20th, 2004 11:00
fvdh,
What resolution does the game say it needs to be played at? Does this happen in all programs or just the game?
fvdh
23 Posts
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January 21st, 2004 10:00
hi,
i don't know what the best resolution is to play unreal tournament, but i just run it to test my pc: it can (and does) crash all the time no matter what i'm doing, but if i run unreal tournament i can see if the problem is solved or not, instead of just turning my pc on and wait untill it crashes...