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FAQ DDM (Dell Display Manager)
What is DDM (Dell Display Manager)? How do I use it? What monitors are supported? Check out the video here.
Failing to switch USB KVM to keyboard input
DDM 1.0
1.56.2110 October 10, 2022
DDM 2.0
2.0.0.134 September 26, 2022
DDM 2.0 User's Guide
DDM 2.0 CLI (command line interface)
DDM 2.1
2.1.0.45, January 17, 2023
DDM 2.2
2.2.0.43 September 29, 2023
DDM 2.3
DDM 2.3 User's Guide
2.3.0.22 March 26, 2024
Q. What OS (operating system) is supported with DDM?
A.
DDM 2.0 works with Windows 11/10 build 17763 and above
DDM 1.x works with Windows 11/10/8.1/8/7
macOS DDM works with 10.14 Mojave, 10.15 Catalina, 11 Big Sur, 12 Monterey on selected monitor models. iMac are not supported.
Q. Does DDM work on all brands of monitors?
A. DDM only works with Dell monitors developed from 2013 and beyond except the Dell D series monitor and some Nvidia G-SYNC based monitor
A. Alienware monitors =
DDM is supported with Alienware AMD FreeSync models that use the standard FreeSync module.
DDM has never been supported with Alienware Nvidia G-Sync models due to compatibility issues with the advanced built-in Nvidia G-Sync module.
Q. Can DDM support more than 2 monitors?
A. Yes. It can support up to 16 monitors (some high end graphics card can support up to 4 external monitors, with 4 such cards DDM can support up to 16 monitors)
Q: Is DDM supported on a VDI Desktop?
A: No. DDM does not work on VDI desktop or virtualized environment.
Q. What video cards are supported by the DDM?
- Enables easy switching across multiple inputs
- User can assign names to each input and define a shortcut key for quick and easy access to multiple connected devices – useful for programmers and game
DDM 1.0 CLI (command line interface)
Information on how to use command line is in the readme.txt file located at below location =
C:\Program Files (x86)\Dell\Dell Display Manager\readme.txt
Automated installation threads 1 and 2
Uninstall/Reinstall
* Uninstall DDM. Note that by uninstalling, you will lose any previously saved settings
* Download and install the latest DDM version. If it does not work correctly with your older monitor model, then find/install the DDM version on the specific monitor model driver page
* Restart the computer when done and retest DDM
How to check for a newer version?
Press/hold the shift key, right click on the DDM system tray icon, select "Check for new version" from the popup menu.
How to run the DDM diagnostic report?
Press/hold the shift key, right click on the DDM system tray icon, select "Save diagnostic report" from the popup menu.
How to change the Application windows shortcut key
If still under warranty, click the Get Help Now chat icon on the right to start a live chat session. If already out of warranty, click here.
Find your Service Tag
DELL-FAQ
#IWork4Dell