fixing a scratched screen?

Question

I have a flat panel display and while I was moving, the monitor tipped over onto my CD case and now I have a scratch about 1 1/2 inches long.  I am afraid to use any cleaning solution on it because I fear that the scratch is deep.  I bought the system a little over a year ago now and am having problems finding out if I still have a warranty and if the warranty would help me at all.  Should I go through dell or find a local service station to fix it and would having a warranty help me at all?

KevinR100 · Answer

I am afraid that house hold insurance/contents insurance would be your main hope. Nothing I know of could possibly fix deep/or even shallow scratched led s/pixels. cheers Message Edited by KevinR100 on 10-08-2006 09:37 PM

SR45 · Answer

The regular dell warranty will not help.  Check to see if you have a renters or home owners policy that covers accidental damage to a computer.  If you do not know if you have one, than I can almost bet you don't have one  :smileyvery-happy:, and will have to replace that monitor at some point.  The next monitor you get, obtain a renters or home owners policy that cost around $50.00 or so more ( Insurance Rider ) over the regular policy, and nice to have.

delta7000 · Answer

You might also check to see if you purchased complete care when you bought your computer. If you did then it will cover the damage.To quote from Dell.   'Help protect against accidental spills, drops and surges with CompleteCare™ Accidental Damage Service. Unavailable in Florida.'

alicetooljam · Answer

I have one word for LCD monitor scratches...its actually 4 words!   Mr. Clean Magic Eraser; no water.   I just got a new home computer 4 months ago and woke up this morning extremely upset.  My 3 year old had taken a pen to my monitor.  The marks appeared to be a little blue (the color of the pen) ,but it wasnt just ink.  I tried rubbing with my finger to see if it could be rubbed off, nope.  I used have water half alcohol, nope.  I used the scratch remover spray I have for cds/dvds and and it wasnt touching it.   I was scared to use anything else I had read from message boards, etc,; that people had used only to make their problems worse.  I decided I would use the Mr Clean magic eraser before going any further.  I called the wife and asked her to pick some up on the way home and she told me we already had some here at home.  I gently rubbed the smallest 'scratch' on the corner to see what would happen...It came right off!  I had 8 long 'scratches' all over the monitor and they were all gone in less than a minute.

KevinR100 · Answer

alice Sounds like good stuff - BUT fixing DEEP scratches I think not. It may make them a little less visible but.... cheers

wallyboy · Answer

Mr. Clean Magic Eraser - no water - it works. I had a scratch that's been bugging me for months, 2 seconds to remove it.

KevinR100 · Answer

wally felines said - 'I fear that the scratch is deep'. I suppose that it would be worth a try for her. I really fail to see how a deep scratch could be fixed apart from making it less visible. Even the pixels in that area would be dead & thus show up as an unlit line. As I am in australia it would be hard for me to put it to the test. cheers

all the facts · Answer

felines007 , Were you able to corret the problem and if so, how? Message Edited by all the facts on 10-14-2006 12:32 PM

ahna · Answer

hi GUYS, i just baught my inspiron 640m, today i accidently scratched the silver part of the casing, not a hard scrached but still its irritating   can anybody suggest what should i do? should i spray it back?

Wendy K · Answer

Thanks for the tip on scratches!!!! Disregard any negative comments as they do not aaply if you are satisfied!! I have not yet experienced any scratches. BUT....Should the issue ever arise yours will be my 1st remedy!!! Once again Thanks for the tip and your time!!!!!  WKB:smileywink:

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