UNSOLVED

DiamondState

updated

6 years ago

D

DiamondState

1 Message

0

1126

March 12th, 2021 07:00

Monitor Interference

I recently added a wireless keyboard and mouse to my desktop.  My 2nd monitor now get a fuzzy static every 10-20 seconds.

How do I get rid of this?

Thank you!

  • DELL-Cares

    Moderator

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    Posted March 13th, 2021 01:00

    * Click our name and send us via a private message the monitor service tag and 20 digit serial number

    Out here, provide the following data =
    * What specific monitor models?
    * What specific wireless keyboard and mouse?
    * What PC model?
    * What operating system?
    * List in detail how the monitors are connecting to the PC using all ports and cabling


    #IWork4Dell
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  • Jesse L (retired)

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    Posted March 15th, 2021 09:00

    DiamondState,

     

    Go into the display settings and change the refresh rate to see if that will resolve the issue. 

     

     

     

    Jesse L (retired)

  • DELL-Chris M

    Community Manager

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    Posted April 1st, 2021 10:00

    DiamondState,

    I recently added a wireless keyboard and mouse to my desktop. My 2nd monitor now get a fuzzy static every 10-20 seconds.

    * Prior to adding the wireless keyboard and mouse, did the 2nd monitor ever get fuzzy every 10-20 seconds?
    * What specific Desktop computer model? Dell, HP, Lenovo
    * Looking at the 1st monitor, can you tell us the model of it and how it connects to the unknown Desktop computer model
    * We understand that the 2nd monitor is the Dell E1916H which you then connected to the unknown Desktop computer model DisplayPort
    * You then added the Logitech K350 wireless keyboard which means you plugged the Logitech wireless dongle into the unknown Desktop computer model


    DELL-Chris M (old account)

    #IWork4Dell