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92
August 9th, 2025 16:13
P2425HE, DDPM, missing PBP option in DDPM
Hi All,
I am using P2425HE monitor and this is missing the option of PBP (Picture by Picture) in DDPM (Dell Display and Peripherals Manager) 2.1.0.24


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DELL-Chris M
Community Manager
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56.9K Posts
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August 9th, 2025 21:09
I think for DDPM to choose PBP, the monitor has to have the PBP ability. Which I do not see in the P2425HE menu =

Versus say the U3415W which shows PBP in the Menu =

DELL-Chris M
Community Manager
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56.9K Posts
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August 10th, 2025 13:27
@Madhumahesh
Open your P2425HE Menu. Do you see PBP anywhere? If not, then I would guess that the Common Troubleshooting Steps are incorrect in stating PBP.
Madhumahesh
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August 10th, 2025 13:32
Then looks like i am struck with this monitor forever. I purchased this for the sake of pbp. Now this is missing. Looks like we cannot trust dell documentation. This stinks. As i ordered this monitor from flipkart, i this i cannot return this monitor.
(edited)
Madhumahesh
1 Rookie
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7 Posts
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August 10th, 2025 16:40
Also i see network kvm option missing.
Any inputs?
DELL-Chris M
Community Manager
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56.9K Posts
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August 10th, 2025 21:15
Missing where? In the DDPM software?
Madhumahesh
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7 Posts
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August 11th, 2025 01:20
Yes after installing, the network kvm is not visible in both laptops after opening DDPM
DELL-Chris M
Community Manager
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56.9K Posts
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August 11th, 2025 11:01
KVM is not mentioned P2425HE Monitor Usage and Troubleshooting Guide or in the P2425HE User's Guide. This must be why DDPM network KVM does not show.
(edited)
Madhumahesh
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August 11th, 2025 11:05
May be true.
But dispointingly there is no pbp which was mentioned.
Thank you all for your replies.
DELL-Chris M
Community Manager
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56.9K Posts
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August 11th, 2025 11:22
I also do not see PBP on the P2425HE sales page Tech Specs? Did I miss it?
Madhumahesh
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August 11th, 2025 11:24
It's clearly mentioned in the support page
DELL-Chris M
Community Manager
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56.9K Posts
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August 11th, 2025 11:28
Correct. But we already discussed that the listing of PBP in that article has got to be incorrect because there is no listing for PBP in =
P2425HE Menu
P2425HE User's Guide
P2425HE Sales page Tech Specs
Madhumahesh
1 Rookie
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August 28th, 2025 12:19
This is clearly wrong from Dell, as their support website is updated with incorrect information.
Now what am I supposed to do, as this is Dell team mistake.
(edited)