Unsolved

1 Rookie

 • 

7 Posts

92

August 9th, 2025 16:13

P2425HE, DDPM, missing PBP option in DDPM

Hi All,

I am using P2425HE monitor and this is missing the option of PBP (Picture by Picture) in DDPM (Dell Display and Peripherals Manager) 2.1.0.24

Community Manager

 • 

56.9K Posts

August 9th, 2025 21:09

I think for DDPM to choose PBP, the monitor has to have the PBP ability. Which I do not see in the P2425HE menu  =

Versus say the U3415W which shows PBP in the Menu =

Community Manager

 • 

56.9K Posts

August 10th, 2025 13:27

@Madhumahesh

Open your P2425HE Menu. Do you see PBP anywhere? If not, then I would guess that the Common Troubleshooting Steps are incorrect in stating PBP.

1 Rookie

 • 

7 Posts

August 10th, 2025 13:32

Then looks like i am struck with this monitor forever. I purchased this for the sake of pbp. Now this is missing. Looks like we cannot trust dell documentation. This stinks. As i ordered this monitor from flipkart, i this i cannot return this monitor. 

(edited)

1 Rookie

 • 

7 Posts

August 10th, 2025 16:40

Also i see network kvm option missing. 

Any inputs?

Community Manager

 • 

56.9K Posts

August 10th, 2025 21:15

Missing where? In the DDPM software?

1 Rookie

 • 

7 Posts

August 11th, 2025 01:20

Yes after installing,  the network kvm is not visible in both laptops after opening DDPM

Community Manager

 • 

56.9K Posts

August 11th, 2025 11:01

KVM is not mentioned P2425HE Monitor Usage and Troubleshooting Guide or in the P2425HE User's Guide. This must be why DDPM network KVM does not show.

(edited)

1 Rookie

 • 

7 Posts

August 11th, 2025 11:05

May be true. 

But dispointingly there is no pbp which was mentioned. 

Thank you all for your replies. 

Community Manager

 • 

56.9K Posts

August 11th, 2025 11:22

I also do not see PBP on the P2425HE sales page Tech Specs? Did I miss it?

1 Rookie

 • 

7 Posts

August 11th, 2025 11:24

It's clearly mentioned in the support page

Community Manager

 • 

56.9K Posts

August 11th, 2025 11:28

Correct. But we already discussed that the listing of PBP in that article has got to be incorrect because there is no listing for PBP in =

P2425HE Menu
P2425HE User's Guide
P2425HE Sales page Tech Specs

1 Rookie

 • 

7 Posts

August 28th, 2025 12:19

This is clearly wrong from Dell, as their support website is updated with incorrect information.

Now what am I supposed to do, as this is Dell team mistake.

(edited)

No Events found!

Top