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S2421HGF, white spots
Been using this monitor for a month now, Dell S2421HGF 24' 144Hz. There was a small white spot few days ago but I ignored it thinking it was a backlight bleed. It grew in size after a few days. There has not been a single physical damage to the monitor. What is the problem here? Is this normal and will it grow or disappear?
DELL-Chris M
Community Manager
Community Manager
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54.5K Posts
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February 28th, 2023 05:00
That S2421HGF is defective and should be exchanged if still under the original purchased warranty period. To receive assistance from Dell support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the right to start a live chat session. Provide to them the following private information =
S2421HGF Service Tag
Picture of the S2421HGF rear label
Your Dell Order number. If purchased from a non-Dell seller, provide a picture of the invoice
Your private data = Email address, Phone number, Shipping address