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DELL-Chris M
Community Manager
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56.9K Posts
0
July 10th, 2022 04:00
Click the DELL-Cares username. On the resulting page, click "Send this user a private message". Provide to them the private monitor Service Tag.
Or you may click the "Get help now" on the right to Chat with Dell agents.
You failed to mention the specific monitor model number?
Just prior to the issue =Did you install a video card/GPU driver?Did you install a monitor firmware update?
Arcadeblood
3 Posts
It is Dell S2721DGFA and I managed to do everything beside firmware update, which I can't find.
July 11th, 2022 06:00
Yes, I have up to date nvidia driver for my specific grapgic card.And also a software from my graphic card's company.
The online S2721DGFA drivers page does not offer any firmware updates. So that answers the second question. What about the first question?
Just prior to the issue =Did you install a video card/GPU driver?
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DELL-Chris M
Community Manager
•
56.9K Posts
0
July 10th, 2022 04:00
Click the DELL-Cares username. On the resulting page, click "Send this user a private message". Provide to them the private monitor Service Tag.
Or you may click the "Get help now" on the right to Chat with Dell agents.
You failed to mention the specific monitor model number?
Just prior to the issue =
Did you install a video card/GPU driver?
Did you install a monitor firmware update?
Arcadeblood
3 Posts
0
July 10th, 2022 04:00
It is Dell S2721DGFA and I managed to do everything beside firmware update, which I can't find.
Arcadeblood
3 Posts
0
July 11th, 2022 06:00
Yes, I have up to date nvidia driver for my specific grapgic card.
And also a software from my graphic card's company.
DELL-Chris M
Community Manager
•
56.9K Posts
0
July 11th, 2022 06:00
The online S2721DGFA drivers page does not offer any firmware updates. So that answers the second question. What about the first question?
Just prior to the issue =
Did you install a video card/GPU driver?