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July 29th, 2024 03:38

U2327QE, two, same model, different color appearance

I own two U2723QE monitors purchased at different times this year.

First is from Jan 3, 2024, service tag <Your private information was removed from this public post. DELL-Admin>, purchased on DELL web site.

Second is from last week, service tag <Your private information was removed from this public post. DELL-Admin>, purchased on Amazon.

I'm using a dual monitor setup and what's driving me crazy is that the image on the newer one is slightly warmer - i.e. the pure white (like a web browser or a text editor) is noticeably more yellow. Other colors are affected too.

The settings of both monitors are identical - I'm using the default Standard preset. Also tried setting the color temperature manually to 6500K which did not help, and also going through the menus on both monitors to spot any differences - there are none. And yet the color difference remains.

I understand that this monitor is not one of those high end color accurate models, but still.....

I know it's not the operating system because the issue exists with both MacOS and Linux. The difference is with the monitors themselves.

Can a DELL specialist respond and maybe offer an explanation?

Is it conceivable - based on the different service tags - that the two monitors are using different panels?

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July 29th, 2024 03:50

PS - I deliberately purchased a second U2723QE as my second display, expecting color reproduction identical to the first one's.

Had I know that I wouldn't get that - I would have gone with any other, cheaper, model. There are many 27" 4K models these days, some are around $250.

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July 29th, 2024 14:14

No. They are both using the same panel LG LM270WR9-SSA1. Even of the same model, no two monitor panels will look exactly like the other. Every monitor panel is unique and the factory default for each one is based on specific manufacturer guidelines, not a cross comparison of other monitors. The only way to get a closer match is to purchase monitor calibration hardware and software.

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