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July 29th, 2024 12:05
U2722DE, DDPM not loading
Dell U2722DE
DDPM not loading 
I am using Macbook Pro M1 USBC/USBC connection ...If I start the Network KVM the DDPM crashes. Also the Mac uses the ethernet connection from the monitor but this drops when switching to PC that uses the monitor too via HDMI connection.
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DELL-Chris M
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July 29th, 2024 12:32
To receive assistance from Dell support agents they need to first verify the ownership and warranty status. Click the blue "Get Help Now" on the right to start a private live chat session. Share the private U2722DE Service Tag with them.
Test the older versions of macOS DDPM found in the Pinned posts = FAQ Dell monitor and Apple
Post the results.
MCJDOB
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July 29th, 2024 14:36
@DELL-Chris M The warranty for the monitor has expired.. I have no issue with the actual monitor rather it is the software 'DDPM' which is failing. The DDM software from PC is fine.. I have verified that my monitor is supposed to be supported as well. It is just the Mac DDPM that has issues