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March 1st, 2023 21:00

U2723QE, bubbles on screen film

Bubbles like on the edge of new UltraSharp monitors, is this the anti-glare film? Local Dell support advises peeling it off, but this doesn't seem like the packaging protective film, which is tightly attached to the U2723QE. 

Can someone tell me if this is the defect? Or required to peel off? Thanks

 

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Community Manager

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54.5K Posts

March 2nd, 2023 07:00

To receive assistance from Dell support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the right to start a live chat session. Provide to them the private Service Tag.

"Local Dell support advises peeling it off"
They are incorrect! The U2723QE does not ship with a "removable" screen protector. The online U2723QE User's Guide page 14 shows the screen coating is built into the panel.

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