UNSOLVED
U3219Q, black patch on screen!
Hi Guys!
As shown in the picture, today when I logged into my system a black box in the upper right corner appeared on my monitor screen. I checked my other displays and they are working well. I don't know the reason. I have not been using the system for the last few days. Any solution or suggestion on how to deal with it?
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ejn63
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Posted June 28th, 2024 13:51
Most monitors have a self-test feature that will run a set of screen diagnostics. Run that.
Does the fault appear in the self-test? If yes, and you're under warranty, the monitor will be replaced by Dell.
If the system is out of warranty, you'll need to replace the monitor at your expense.
Self test:
https://www.dell.com/support/kbdoc/en-us/000124390/how-to-run-diagnostic-test-on-a-dell-monitor
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