8 Posts
0
391
U4021QW, no sound from the built-in speakers
Hi there, I hope somebody can help me out on the issue. The U4021QW is only a week old, I love everything about it. Just this morning when I started it, I noticed there is no sound coming from the speakers.
I have checked the connection, reinstalled the drivers, checked the control panel settings, sound output, nothing.
This is a bit bummer.
I am running on Windows 10, all drivers updated. This is strange, also there is no input connector on the back of the monitor.
Thanks in advance.
DELL-Chris M
Community Manager
Community Manager
•
54.5K Posts
1
February 22nd, 2023 06:00
The audio comes from the PC through either HDMI, DP, or USB-C. The PC audio is then routed to the two built-in 9W speakers. The rear Audio line-out port is only for powered external speakers.
* Open the U4021QW Menu--> Audio
* Speakers = On
* Exit the Menu
* Right click the Speakers icon on the right taskbar
* Click, "Open Sound settings"
* Under, "Choose your output device", click the down arrow and look for U4021QW Audio
* Choose that as the default output device
jozmedia
8 Posts
0
February 22nd, 2023 19:00