Did not receive the CD? Was this UP3216Q purchased directly from Dell?
Mary G pointed to the UP3216Q drivers page which is correct. But you should first install the UP3216Q driver (inf/icm/cat) so that the Windows operating system notates the monitor correctly. Once installed, reboot the Windows based computer. Then install the Dell Xrite Monitor Application. Once installed, reboot the Windows based computer. The Xrite Guide is here. The UP3216Q User's Guide is here.
I ordered the UP3216Q directly from Dell, but there was no CD included in the box. The box was sealed and everything else was there and appears new but no CD. I did not follow up with Dell and just assumed that their current practice was for buyers to download drivers etc. from their web site. My mistake!
At any rate, as I indicated to Mary, I downloaded the Dell Ultrasharp Color Calibration Solution program as well as the most recent driver as you indicated. I will finish tomorrow afternoon by installing the X-Rite package and let you both know how it goes.
Thank you for your promptness and your help. I really appreciate it.
Thank you for your help. I downloaded the Dell Ultrasharp Color Calibration Solutions program. I will finish with the X-Rite installation tomorrow afternoon and let you know how it all goes. I appreciate your prompt help. Bob
DELL-Chris M
Community Manager
•
56.9K Posts
0
April 17th, 2018 07:00
Did not receive the CD? Was this UP3216Q purchased directly from Dell?
Mary G pointed to the UP3216Q drivers page which is correct. But you should first install the UP3216Q driver (inf/icm/cat) so that the Windows operating system notates the monitor correctly. Once installed, reboot the Windows based computer. Then install the Dell Xrite Monitor Application. Once installed, reboot the Windows based computer. The Xrite Guide is here. The UP3216Q User's Guide is here.
Mary G
4 Operator
•
20.1K Posts
0
April 17th, 2018 07:00
http://www.dell.com/support/home/us/en/04/product-support/product/dell-up3216q-monitor/drivers
bww49
17 Posts
0
April 17th, 2018 13:00
Chris:
I ordered the UP3216Q directly from Dell, but there was no CD included in the box. The box was sealed and everything else was there and appears new but no CD. I did not follow up with Dell and just assumed that their current practice was for buyers to download drivers etc. from their web site. My mistake!
At any rate, as I indicated to Mary, I downloaded the Dell Ultrasharp Color Calibration Solution program as well as the most recent driver as you indicated. I will finish tomorrow afternoon by installing the X-Rite package and let you both know how it goes.
Thank you for your promptness and your help. I really appreciate it.
Bob
bww49
17 Posts
0
April 17th, 2018 13:00
Mary:
Thank you for your help. I downloaded the Dell Ultrasharp Color Calibration Solutions program. I will finish with the X-Rite installation tomorrow afternoon and let you know how it all goes. I appreciate your prompt help. Bob
DELL-Chris M
Community Manager
•
56.9K Posts
0
April 18th, 2018 06:00
OK. According to page 6, a CD should have been shipped. But the User's Guide was written in 2015 so maybe we have changed the policy.