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June 4th, 2015 06:00

Adding Cybernetics LTO4 Library to Networker 8.2

We are currently in the process of evaluating Networker 8.2 to replace our existing backup solution but have run into a bit of a snag.

I am trying to add a Cybernetics LTO 4 Tape library but can't get Networker to detect it. It sees all of the tape drives but only as a standalone tape drive and does not detect the library.

We are running Networker 8.22.0.1 Build.479 Eval - Linux on RHEL 7.1 x86_64 (latest patches)

The Tapedrives are connected via SAS on a splitter cable (1 -> 4) and the OS does see the library device:

[root@networker01 ~]# lsscsi

[0:2:0:0]    disk    DELL     PERC H710P       3.13  /dev/sda

[0:2:1:0]    disk    DELL     PERC H710P       3.13  /dev/sdb

[6:0:0:0]    cd/dvd  TSSTcorp DVD-ROM SN-108DN D150  /dev/sr0

[9:0:0:0]    disk    CYBERNET iSAN Vault       0574  /dev/sdc

[10:0:0:0]   disk    CYBERNET iSAN Vault       0574  /dev/sdd

[11:0:8:0]   tape    HP       Ultrium 4-SCSI   U62B  /dev/st0

[11:0:8:1]   mediumx BDT      FlexStor II      4.70  /dev/sch0   <- Library's SCSI device

[11:0:9:0]   tape    HP       Ultrium 4-SCSI   U62B  /dev/st1

[11:0:10:0]  tape    HP       Ultrium 4-SCSI   U62B  /dev/st2

[11:0:11:0]  tape    HP       Ultrium 4-SCSI   U62B  /dev/st3

When trying to run the jbconfig command this is what I get:

[root@networker01 ~]# jbconfig

Jbconfig is running on host networker01 (Linux 3.10.0-229.el7.x86_64),

  and is using networker01 as the NetWorker server.

         1) Configure an AlphaStor Library.

         2) Configure an Autodetected SCSI Jukebox.

         3) Configure an Autodetected NDMP SCSI Jukebox.

         4) Configure an SJI Jukebox.

         5) Configure an STL Silo.

         6) Exit.

which activity do you want to perform? [1] 2

14484:jbconfig: Scanning SCSI buses; this may take a while ...

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

77662:jbconfig: CDI warning: Using old-style passthrough via st driver

14485:jbconfig:

All the Jukeboxes that are connected are already configured.

No new jukeboxes are found on host networker01

Has anyone else come across a problem like this? what are my options for trying to get it resolved?

June 4th, 2015 06:00

Here they are:

[root@networker01 ~]# inquire -cl

-l flag found: searching all LUNs, which may take over 10 minutes per adapter

        for some fibre channel adapters.  Please be patient.

(using name lookup)

77662:inquire: CDI warning: Using old-style passthrough via st driver

77662:inquire: CDI warning: Using old-style passthrough via st driver

scsidev@0.8.0:HP      Ultrium 4-SCSI  U62B|Tape, /dev/nst0

                                           S/N: HU1132HVJD

                                           ATNN=HP      Ultrium 4-SCSI  HU1132HVJD

                                           WWNN=5000E11802518001

                                           WWPN=500110A0014D7528

                                           WW2N=5000E11802518001

                                           PORT=00000001

                                           UNKN=00000000

77662:inquire: CDI warning: Using old-style passthrough via st driver

                                           Can Encrypt & Decrypt

77662:inquire: CDI warning: Using old-style passthrough via st driver

77662:inquire: CDI warning: Using old-style passthrough via st driver

scsidev@0.9.0:HP      Ultrium 4-SCSI  U62B|Tape, /dev/nst1

                                           S/N: HU1132HVE7

                                           ATNN=HP      Ultrium 4-SCSI  HU1132HVE7

                                           WWNN=5000E11802518004

                                           WWPN=500110A0014D6CC0

                                           WW2N=5000E11802518004

                                           PORT=00000001

                                           UNKN=00000000

77662:inquire: CDI warning: Using old-style passthrough via st driver

                                           Can Encrypt & Decrypt

77662:inquire: CDI warning: Using old-style passthrough via st driver

77662:inquire: CDI warning: Using old-style passthrough via st driver

scsidev@0.10.0:HP      Ultrium 4-SCSI  U62B|Tape, /dev/nst2

                                           S/N: HU1132HVJE

                                           ATNN=HP      Ultrium 4-SCSI  HU1132HVJE

                                           WWNN=5000E11802518007

                                           WWPN=500110A0014D7564

                                           WW2N=5000E11802518007

                                           PORT=00000001

                                           UNKN=00000000

77662:inquire: CDI warning: Using old-style passthrough via st driver

                                           Can Encrypt & Decrypt

77662:inquire: CDI warning: Using old-style passthrough via st driver

77662:inquire: CDI warning: Using old-style passthrough via st driver

scsidev@0.11.0:HP      Ultrium 4-SCSI  U62B|Tape, /dev/nst3

                                           S/N: HU1132HVEM

                                           ATNN=HP      Ultrium 4-SCSI  HU1132HVEM

                                           WWNN=5000E1180251800A

                                           WWPN=500110A0014D7114

                                           WW2N=5000E1180251800A

                                           PORT=00000001

                                           UNKN=00000000

77662:inquire: CDI warning: Using old-style passthrough via st driver

                                           Can Encrypt & Decrypt

4 Tape, Total: 4

[root@networker01 ~]# inquire -s

(using name lookup)

77662:inquire: CDI warning: Using old-style passthrough via st driver

scsidev@0.8.0:HP      Ultrium 4-SCSI  U62B|Tape, /dev/nst0

77662:inquire: CDI warning: Using old-style passthrough via st driver

scsidev@0.9.0:HP      Ultrium 4-SCSI  U62B|Tape, /dev/nst1

77662:inquire: CDI warning: Using old-style passthrough via st driver

scsidev@0.10.0:HP      Ultrium 4-SCSI  U62B|Tape, /dev/nst2

77662:inquire: CDI warning: Using old-style passthrough via st driver

scsidev@0.11.0:HP      Ultrium 4-SCSI  U62B|Tape, /dev/nst3

4 Tape, Total: 4

6 Operator

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June 4th, 2015 06:00

Can you post your inquire -cl and inquire -s outputs?

6 Operator

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June 4th, 2015 07:00

The problem is that inquire using st can't detect library at scsidev@0.8.1.  Just for test, does sjirdtag 0.8.1 works?

1 Rookie

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June 4th, 2015 07:00

Did you try option 4, for shits and grins? This is the option for standard jukeboxes that it may not have specific model information on.

6 Operator

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June 4th, 2015 07:00

That's bad as NW will use SJI (SCSI Jukebox Interface) to communicate to robotics.  I checked NW HW compatibility guide for for FS II with LTO4 and I could not see RH7.1 listed there so there might be issue there.  Actually, it goes up to release 5 and later models with LTO5 and LTO6 seem to be supported only on Windows.  (Multitask model on the other hand seems to be supported on RHEL6, but you have FlexStor II).

June 4th, 2015 07:00

Nope.

[root@networker01 ~]# sjirdtag 0.8.1

0.8.1: No such device

June 4th, 2015 08:00

I have a feeling that's probably the problem. I'm going to try reloading the server as windows 2012 since that's on the compatibility list. Although this might be a good enough reason to push a new purchase through for something a bit more modern.

Thank you

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June 4th, 2015 08:00

It is absolutely terrible. But if it works then you've narrowed down the problem.

If it doesn't work then there may still be something missing between the device and the operating system. .

If it works then the hardware isn't supported with Networker any longer as the compatibility guide seems to indicate.

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