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October 28th, 2014 08:00

Backup Hyper-V Vm failed

Hi.

I have a new problem:  Application of Networker in a Hyper-V Cluster no longer back up virtual machines.


Cluster -Windows Server Core 2012R2, 7 servers, over 50 vm, 2 lun (VNX) over fibre channel.  Networker  sever an client 8.2.0.1.


Please help find a solution. Thank you

Bug attach:


79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\EMC NetWorker\nsr\logs\nwsnap.raw" *****************10/28/14 17:11:14.819927 [nsr/save/nsrsnap.c 611] Calling nsrrm_host

10/28/14 17:11:14.851180 [nsr/save/nsrsnap.c 886] Calling get_pool_name..

52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

10/28/14 17:11:15.085561 [nsr/save/nsrsnap.c 1693] Calling snap_wait..

APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP

10/28/14 17:15:25.860169 [nsr/save/nsrsnap.c 1714] Calling parse_fs_logs_and_prefix..

107092:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe: Original file name: nsrsnap_vss_save.exe Version: 8.2.0.1.479     Comments: Supporting Microsoft Volume Shadow Copy Service

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: dc-ch2b2-hv.home.local

100049:nsrsnap_vss_save: Unable to determine jobd version, assuming version 7.3: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

65208:nsrsnap_vss_save:d:\views\nw\8.2\nsr\vssclient\snapvsssave\nsrsnap_vss_save.h(225): Error initializing the job.

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

NetWorker Server jade.home.local is unavailable or does not support Jobs Daemon.

102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.

85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "test Hyperv-V Backup" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

This is a federated backup for Hyper-V CSV.

Non-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation.

The list of Modified Proxy Server are:

DC-CH2B2-HV.HOME.LOCAL

63320:nsrsnap_vss_save:NMM has detected that no valid saveset entries have been requested.

  1. NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.

96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.

102333 1414509325 3 0 0 6576 6868 0 dc-ch2b2-hv.home.local nsrsnap_vss_save NSR error 21 Exiting with failure. 0

APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP: Backup of [APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP] failed

6 Operator

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14.4K Posts

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56.2K Points

October 28th, 2014 08:00

I assume this worked at some point?  It looks like an issue with communication with server itself (not sure on what you server is running, but if on UNIX check if you have nsrjobd core dump which would match timestamp of this backup failure). I don't remember seeing anything specific to Hyper-V in 8.2.0.2 which is now out as first official patch, but you may wish to try that one as well.

6 Operator

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14.4K Posts

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56.2K Points

October 28th, 2014 09:00

Could be some unnamed partition which gets name temporary during backup?  Anyway, if nothing has changed, usually to blame is VSS framework within hypervisor, but for that one would need to dive deeper in Hyper-V - my experience is 0 with it.

91 Posts

October 28th, 2014 09:00

No, all operating systems-Windows. Today part of virtual machines has performed the backup. Today's set-already showed an error. Nothing has changed in the last day.

The most interesting is that the d drive on Hyper-V hosts, no, there's only the C drive and quorum disk- Q.  Cluster disks have let c:\ClusterStorage\Volume1 and c:\ClusterStorage\Volume2


Why is there such an error error ...:
65208:nsrsnap_vss_save:d:\views\nw\8.2\nsr\vssclient\snapvsssave\nsrsnap_vss_save.h(225): Error initializing the job.

91 Posts

October 29th, 2014 00:00

I seem to have found the cause, but it explained the principle of error can not.

At the end of last week, I tested the virtual machine restore It-TestXp. Virtual machine NMM restored, but I have not checked the settings on this machine. It turned out that the machine was not added to the pool of high availability, which means that the virtual machine was not in the cluster.

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