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October 28th, 2014 08:00
Backup Hyper-V Vm failed
Hi.
I have a new problem: Application of Networker in a Hyper-V Cluster no longer back up virtual machines.
Cluster -Windows Server Core 2012R2, 7 servers, over 50 vm, 2 lun (VNX) over fibre channel. Networker sever an client 8.2.0.1.
Please help find a solution. Thank you
Bug attach:
79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage
92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\EMC NetWorker\nsr\logs\nwsnap.raw" *****************10/28/14 17:11:14.819927 [nsr/save/nsrsnap.c 611] Calling nsrrm_host
10/28/14 17:11:14.851180 [nsr/save/nsrsnap.c 886] Calling get_pool_name..
52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing
10/28/14 17:11:15.085561 [nsr/save/nsrsnap.c 1693] Calling snap_wait..
APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP
10/28/14 17:15:25.860169 [nsr/save/nsrsnap.c 1714] Calling parse_fs_logs_and_prefix..
107092:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe: Original file name: nsrsnap_vss_save.exe Version: 8.2.0.1.479 Comments: Supporting Microsoft Volume Shadow Copy Service
102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported
102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported
102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: dc-ch2b2-hv.home.local
100049:nsrsnap_vss_save: Unable to determine jobd version, assuming version 7.3: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
65208:nsrsnap_vss_save:d:\views\nw\8.2\nsr\vssclient\snapvsssave\nsrsnap_vss_save.h(225): Error initializing the job.
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
NetWorker Server jade.home.local is unavailable or does not support Jobs Daemon.
102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.
85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "test Hyperv-V Backup" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".
This is a federated backup for Hyper-V CSV.
Non-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation.
The list of Modified Proxy Server are:
DC-CH2B2-HV.HOME.LOCAL
63320:nsrsnap_vss_save:NMM has detected that no valid saveset entries have been requested.
- NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.
102333 1414509325 3 0 0 6576 6868 0 dc-ch2b2-hv.home.local nsrsnap_vss_save NSR error 21 Exiting with failure. 0
APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP: Backup of [APPLICATIONS:\Microsoft Hyper-V\IT-TESTXP] failed
0 events found


ble1
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October 28th, 2014 08:00
I assume this worked at some point? It looks like an issue with communication with server itself (not sure on what you server is running, but if on UNIX check if you have nsrjobd core dump which would match timestamp of this backup failure). I don't remember seeing anything specific to Hyper-V in 8.2.0.2 which is now out as first official patch, but you may wish to try that one as well.
ble1
6 Operator
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October 28th, 2014 09:00
Could be some unnamed partition which gets name temporary during backup? Anyway, if nothing has changed, usually to blame is VSS framework within hypervisor, but for that one would need to dive deeper in Hyper-V - my experience is 0 with it.
Mandri
91 Posts
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October 28th, 2014 09:00
Why is there such an error error ...:
65208:nsrsnap_vss_save:d:\views\nw\8.2\nsr\vssclient\snapvsssave\nsrsnap_vss_save.h(225): Error initializing the job.
Mandri
91 Posts
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October 29th, 2014 00:00
At the end of last week, I tested the virtual machine restore It-TestXp. Virtual machine NMM restored, but I have not checked the settings on this machine. It turned out that the machine was not added to the pool of high availability, which means that the virtual machine was not in the cluster.