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polska14

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19 years ago

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polska14

79 Posts

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344

September 4th, 2007 11:00

Cannot open Snapimage Administrator

When I try to open the wiadmin console to administrate the Snapimage module, the following error was inserted in the App folder of the Windows Event Viewer: "Faulting application siadmin.exe, version 1.0.0.0, faulting module ntdll.dll, version 5.2.3790.3959, fault address 0x0002b583".
  • polska14

    79 Posts

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    Posted September 4th, 2007 11:00

    SI 2.0.2
    NW 7.2.1
    W2003 x86
  • ble1

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    Posted September 4th, 2007 11:00

    - what SI version?
    - what NW version?
    - what OS version and CPU type?
    - did you disable nsrauth (hint!) if on 7.3.x or later
  • ble1

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    Posted September 4th, 2007 12:00

    OK, my hint went down the toilet then. :D

    It is obvious that siadmin.exe has some issues, but now why is a mystery to me. Usually it may indicate that call had some issue or blocks like some other application (AV, some monitoring, some service) and sometimes road to troubleshooting is to disable from running all apps and service not required for machine to run to see if that happens then too. Not sure if you can play with that by doing so. Nevertheless I would suggest to open this with support. I suppose you have SP1 and SP2 hasn't been certified yet with SI 2.0.2.