EMC Networker 7.5 SP1: nsrcjmgr.exe missing

nsrcjmgr.exe is still part of the 7.5.1 client package. Reinstall the client again; if this does not help, download a new copy of 7.5.1 and retry the installation.

Lorinel wrote: "nsrcjmgr.exe is still part of the 7.5.1 client package".

That's true, I could prove that by inspecting the installer with 7-zip.

I put the first machine aside, leaving the broken installation untouched and installed 7.5.1 on a 2nd machine; also a Windows Server 2003 SP2. Note: both are Windows domain controllers.

Same effect here: no start menu item, no binary nsrcjmgr.exe, neither in C:\Program Files\Legato\nsr\bin\ nor elsewhere.

In

EMC® NetWorker® Release 7.6 Administration Guide

P/N 300-009-443, REV A01, Date: November 20, 2009

I found the following on page 736 :

"Note: When VSS is used, the Microsoft Change Journal is not used. Microsoft Windows Vista and Windows Server 2008 are VSS only, so Windows Vista and Windows Server 2008 do not use the Windows Change Journal."

Well, let 's ignore for the moment that I have 7.5.1 instead 7.6. What does "When VSS is used" exactly mean? Does it mean 'as long as the VSS service on Windows Server 2003 isn 't disabled Microsoft Change Journal is not used'? Is it possible that the installer omits installing nsrcjmgr.exe when he detects a non-disabled Volume Shadow Copy Service?

Before I posted my first reply I installed the 7.5.1 client package on Win 2003 Enterprise server SP2.  The binary nsrcjmgr.exe was installed on C:\Program Files\Legato\nsr\bin and  I can see the Journal Manager as one of the selections in the start menu (Start -> All programs -> EMC NetWorker).

Open a ticket with Support so this can be investigated more closely.