Error in Index backup

Question

While backup of Index file for clients, whose data has backed up getting following error : cancellation: none; completion code: ; error message: Expected volume `000039' in slot `9'. The actual volume is ` '.; last update: 1158657235; messages: 'Unloading volume `000039' from device `\\.\Tape0' to slot 9.'; name: adic_san; operation instance: 6; operation source: nsrd jb op; progress: failed; prompt: ; prompt response: ; start time: 1158657090; status: failed Networker 7.3.1 on Win2K3 at TandbergS24 Tape library

ble1 · Answer

Either out of sync library or SAN issue (two most common).

ernstyoung · Answer

Whether it is a Library problem or Networker problem???, and how to cross check or confirm the same. ??

ble1 · Answer

By checking logs and what is the real state of library and the one NW thinks it is (compare those two, focus on drive/volume in question). It might be also that order of devices have changes... you need to verify current status and configuration to be correct.

ernstyoung · Answer

wether you are aware that anyone else is also facing same problem or having same setup.

I have networker server 7.3.1
with two tandberg libraries and one drive in each, one library is dedicated for NDMP backup & other for NON-NDMP Backup. NON-NDMP backup library is shared between 11 Storage nodes.

amediratta · Answer

Are you able to take index backup of NDMP clients properly?

NetWorker

Was this post helpful?