Error in Index backup

Question

While backup of Index file for clients, whose data has backed up getting following error :
cancellation: none;
completion code: ;
error message: Expected volume `000039' in slot `9'. The actual volume is ` '.;
last update: 1158657235;
messages: "Unloading volume `000039' from device `\\\\.\\Tape0' to slot 9.";
name: adic_san;
operation instance: 6;
operation source: nsrd jb op;
progress: failed;
prompt: ;
prompt response: ;
start time: 1158657090;
status: failed

Networker 7.3.1 on Win2K3 at TandbergS24 Tape library

ble1 · Answer

Either out of sync library or SAN issue (two most common).

ernstyoung · Answer

Whether it is a Library problem or Networker problem???, and how to cross check or confirm the same. ??

ble1 · Answer

By checking logs and what is the real state of library and the one NW thinks it is (compare those two, focus on drive/volume in question). It might be also that order of devices have changes... you need to verify current status and configuration to be correct.

ernstyoung · Answer

wether you are aware that anyone else is also facing same problem or having same setup.

I have networker server 7.3.1
with two tandberg libraries and one drive in each, one library is dedicated for NDMP backup & other for NON-NDMP Backup. NON-NDMP backup library is shared between 11 Storage nodes.

amediratta · Answer

Are you able to take index backup of NDMP clients properly?

NetWorker

Error in Index backup

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