error when adding new client

Question

i have networker 7.3.2 server running on HP UX 11.23 v2, and management console on windows 2003 server, i have 15 client connections license 5 of them for windows the other 10 are for unix, as far as i know that i can add as much clients as i want but only 10 unix clients can work at the same time am i right? i have added 15 unix ckients till now and they where working prperly ofcourse not in parallel, last week i tried to add another one and it was added when i tried to take a backup from it and i got the following error

1 retry attempted
save: RAP error: Unable to grant SERVER (UNIVERSAL) CLIENT license to client Telecom: Too many clients. Maximum is 15
save: Cannot open save session with infbkup

can anyone help me in this?as this client is critical and i need to take backup to it urgently

thanks much

amediratta · Answer

Client connections are not OS specific. But if you have a total no. of 15 then only 15 are allowed to be backed up. Any one extra would give you this error.

You need more client licenses OR reduce the no. of clients being backed up. May be for a couple of clients, Uncheck "Schedule Backup" and remove them from any group.

rm2 · Answer

Thanks much for replyingi tried what you suggested but it didn't work, is there any solution for this taht anyone tried and it worked?thanks much all

ble1 · Answer

You should delete the client resource to free up license. I don't believe cache cleaning is required after that. Obviously solution is to purchase additional client connections.

theruck-LnV7a · Answer

P.S. if you have more clients than licenses and you have some not used licenses. when the first client comes it takes the license until all licenses are used. all other clients will not be able to use the server for backup

theruck-LnV7a · Answer

the license is reserved once the client has used the server for backup. so if you have 15 servers and 15 licenses you have to purchase another license.
you can free up a license while not loosing the oportunity to restore when you open the client copy the client id and then delete it. afterwards create the client with the same name and the copied client id.

NetWorker

error when adding new client

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