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4878
February 5th, 2012 21:00
Exchange 2007 backup error with replica?
Hi sirs, what how can I solve this problem
my message from networker server
Feb 06 10:34:16 networker: --- Unsuccessful Save Sets ---
Feb 06 10:34:16 networker: * srv04.intranet.s-k.kz srv04.intranet.s-k.kz:APPLICATIONS:\Microsoft Exchange 2007: No full backups of this save set were found in the media database; performing a full backup
Feb 06 10:34:16 networker: * srv04.intranet.s-k.kz APPLICATIONS:\Microsoft Exchange 2007: Backup of [APPLICATIONS:\Microsoft Exchange 2007] failed
Feb 06 10:34:16 networker: t Policy: "Serverless Backup" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".
Feb 06 10:34:16 networker: 47363:nsrsnap_vss_save: nsrpsd service is running on SRV04.intranet.s-k.kz.
Feb 06 10:34:16 networker: NMM ... Using client name SRV04, the version of the Exchange server is Exchange 2007.
Feb 06 10:34:16 networker: 82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Exchange 2007 is valid.
Feb 06 10:34:16 networker: NMM .. -A NSR_EXCH_CHECK value is not passed in, the Exchange 2007 database SRV04 - Storage Group 01 consistency check will performed.
Feb 06 10:34:16 networker: NMM .. -A NSR_EXCH_CHECK value is not passed in, the Exchange 2007 database SRV04 - Storange Group 02 consistency check will performed.
Feb 06 10:34:16 networker: 63352:nsrsnap_vss_save:NMM .. start the creation of a replica. Replica will be of type Default - which is VSS determined Non Transportable.
Feb 06 10:34:16 networker: 71224:nsrsnap_vss_save:NMM .. Exchange Writer: Consistency check required on the Proxy can take a long time83164:nsrsnap_vss_save:NMM .. An error was detected during the replica creation. Details in nmm.raw on SRV04.intranet.s-k.kz and in the Windows Application or System Event Log.
Feb 06 10:34:16 networker: 49931:nsrsnap_vss_save:RM .. 024290 ERROR:SRV04 - Storage Group 01 has no Mailbox or Public Folder databases.
Feb 06 10:34:16 networker: 49931:nsrsnap_vss_save:RM .. 024290 ERROR:SRV04 - Storange Group 02 has no Mailbox or Public Folder databases.
Feb 06 10:34:16 networker: 63335:nsrsnap_vss_save:NMM backup failed to complete successfully.
Feb 06 10:34:16 networker: Internal error.
Feb 06 10:34:16 networker: 68151 1328502841 2 0 0 13796 884
my nmm.raw on client server with exchange
52701 1328502125 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 19 Command line:\n %s 1 0 417 C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe -A optype=conventional -A NSR_SNAP_TYPE=vss -A NSR_ALT_PATH=C:\mount_replica -A NSR_PARENT_JOBID=768129 -b srv04 -c srv04.intranet.s-k.kz -g srv04.intranet.s-k.kz -LL -m srv04.intranet.s-k.kz -s networker -l full -q -W 78 -A snap_sessionid=1328502124 -A NSR_STRICT_SYNC=0 -A NSR_PS_DEBUG_ID=1328502124 -A NSRSNAP_JOBID=768131 APPLICATIONS:\Microsoft Exchange 2007
52702 1328502125 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 33 System Version: %d.%d Build %d %s 4 1 1 6 1 1 0 1 4 6002 0 1 S
52705 1328502125 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 40 Computer Name: %s User Name: %s (%s) 3 0 5 SRV04 0 19 NT AUTHORITY\SYSTEM 0 6 SYSTEM
73064 1328502125 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 81 Version information for %s:\n Original file name: %s\n Version: %s\n Comments: %s 4 0 52 C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe 0 20 nsrsnap_vss_save.exe 0 8 2.3.0.87 0 49 NetWorker Module for Microsoft Applications (x64)
52681 1328502125 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 28 NetWorker Server Version: %s 1 0 44 NetWorker 7.6.1.Build.397 Network Edition/36
50423 1328502125 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 85 nsrsnap_vss_save: Unknown Application Information parameter: %s, may not be supported 1 0 13 NSRSNAP_JOBID
50411 1328502125 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 77 nsrsnap_vss_save: Data mover host name not specified. Assuming local host: %s 1 12 21 srv04.intranet.s-k.kz
50402 1328502125 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 46 nsrsnap_vss_save: Inserting %s in saveset list 1 0 37 APPLICATIONS:\Microsoft Exchange 2007
80271 1328502125 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 137 NMM .. Valid snapshot policy. Group: "%s" Snapshot Policy: "%s" Snapshots Per Day: "%s" Retain: "%s" Backup Snapshots: "%s" Level: "%s". 6 0 21 srv04.intranet.s-k.kz 0 17 Serverless Backup 0 1 1 0 1 0 0 3 All 0 4 full
64712 1328502125 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 24 NMM .. RMAPI version: %s 1 0 7 5.3.0.1
80745 1328502139 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 71 NMM ... Using client name %s, the version of the Exchange server is %s. 2 0 5 SRV04 0 13 Exchange 2007
82624 1328502146 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 26 Save set name %s is valid. 1 0 37 APPLICATIONS:\Microsoft Exchange 2007
63794 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 40 NMM .. added %s - %s to RM replica list. 2 0 25 Microsoft Exchange Writer 0 36 cda6ab91-d2e9-4283-8ad2-87e85fc5c886
62959 1328502146 2 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 28 No index entry found for %s. 1 0 38 APPLICATIONS:\Microsoft Exchange 2007\
63784 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 62 NMM .. No previous replica date found to check for JET errors. 0
63786 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 47 NMM set to check for all JET errors on replica. 0
63787 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 81 NMM .. checkFor1018Errors = %d, checkFor1019Errors = %d, checkFor1022Errors = %d. 3 1 1 1 1 1 1 1 1 1
63788 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 84 NMM .. execution of Exchange verification utility will be run with following params. 0
63790 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 64 NMM .. execution of Exchange verification utility will go to %s. 1 0 21 srv04.intranet.s-k.kz
63792 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 73 NMM .. execution of Exchange verification utility alt mountpath given %s. 1 23 16 C:\mount_replica
70527 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 57 NMM .. setting VSS backup level in RM struct to %d -- %s. 2 1 1 1 0 5 Full
64319 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 54 NMM .. checkFor447Errors = %d, checkFor448Errors = %d. 2 1 1 1 1 1 1
79710 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 112 NMM .. -A NSR_EXCH_CHECK value is not passed in, the Exchange 2007 database %s consistency check will performed. 1 0 24 SRV04 - Storage Group 01
69892 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 94 NMM .. singleThreadEseUtil = %d, throttleEseutil = %d, throttleIos = %d, throttleDuration = %d 4 1 1 1 1 1 1 1 3 100 1 4 1000
63773 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 62 NMM .. Writer %s comp %s was not explicitly added to backup\n. 2 0 25 Microsoft Exchange Writer 0 4 Logs
63773 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 62 NMM .. Writer %s comp %s was not explicitly added to backup\n. 2 0 25 Microsoft Exchange Writer 0 16 Mailbox Database
63794 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 40 NMM .. added %s - %s to RM replica list. 2 0 25 Microsoft Exchange Writer 0 36 24d5b823-ecb4-451f-929a-635f3e8dcd5b
62959 1328502146 2 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 28 No index entry found for %s. 1 0 38 APPLICATIONS:\Microsoft Exchange 2007\
63784 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 62 NMM .. No previous replica date found to check for JET errors. 0
63786 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 47 NMM set to check for all JET errors on replica. 0
63787 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 81 NMM .. checkFor1018Errors = %d, checkFor1019Errors = %d, checkFor1022Errors = %d. 3 1 1 1 1 1 1 1 1 1
63788 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 84 NMM .. execution of Exchange verification utility will be run with following params. 0
63790 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 64 NMM .. execution of Exchange verification utility will go to %s. 1 0 21 srv04.intranet.s-k.kz
63792 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 73 NMM .. execution of Exchange verification utility alt mountpath given %s. 1 23 16 C:\mount_replica
70527 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 57 NMM .. setting VSS backup level in RM struct to %d -- %s. 2 1 1 1 0 5 Full
64319 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 54 NMM .. checkFor447Errors = %d, checkFor448Errors = %d. 2 1 1 1 1 1 1
79710 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 112 NMM .. -A NSR_EXCH_CHECK value is not passed in, the Exchange 2007 database %s consistency check will performed. 1 0 25 SRV04 - Storange Group 02
69892 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 94 NMM .. singleThreadEseUtil = %d, throttleEseutil = %d, throttleIos = %d, throttleDuration = %d 4 1 1 1 1 1 1 1 3 100 1 4 1000
63773 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 62 NMM .. Writer %s comp %s was not explicitly added to backup\n. 2 0 25 Microsoft Exchange Writer 0 4 Logs
63773 1328502146 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 62 NMM .. Writer %s comp %s was not explicitly added to backup\n. 2 0 25 Microsoft Exchange Writer 0 25 SK Public Folder Database
63352 1328502147 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 70 NMM .. start the creation of a replica. Replica will be of type %s %s. 2 0 34 Default - which is VSS determined 0 17 Non Transportable
71224 1328502147 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 84 NMM .. Exchange Writer: Consistency check required on the Proxy can take a long time 0
83164 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 138 NMM .. An error was detected during the replica creation. Details in nmm.raw on %s and in the Windows Application or System Event Log. \n 1 0 21 SRV04.intranet.s-k.kz
63315 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 26 NMM.. Exception caught: %s 1 0 25 Failed to create replica.
49931 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 8 RM .. %s 1 24 53 INFO:Progress in PrepareDiscover phase is 0 percent.
49931 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 8 RM .. %s 1 24 36 INFO:Overall progress is 0 percent.
49931 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 8 RM .. %s 1 24 84 INFO:Starting Replication of [application set: / job:] at time 2012 02 06 10:22:27.
49931 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 8 RM .. %s 1 24 61 INFO:This operation can take a long time. Please be patient.
49931 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 8 RM .. %s 1 24 80 024290 ERROR:SRV04 - Storage Group 01 has no Mailbox or Public Folder databases.
49931 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 8 RM .. %s 1 24 81 024290 ERROR:SRV04 - Storange Group 02 has no Mailbox or Public Folder databases.
49931 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 8 RM .. %s 1 24 53 INFO:Progress in PrepareDiscover phase is 0 percent.
49931 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 8 RM .. %s 1 24 36 INFO:Overall progress is 0 percent.
63335 1328502151 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 43 NMM backup failed to complete successfully. 0
50404 1328502151 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 47 nsrsnap_vss_save: createInstanceBackup() failed 0
0 1328502151 2 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 29 nsrsnap_vss_save: %s: failed 1 0 37 APPLICATIONS:\Microsoft Exchange 2007
63309 1328502151 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 15 NMM .. bye bye. 0
68151 1328502151 2 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0



CarlosRojas
1.7K Posts
1
February 7th, 2012 02:00
Hi Alexey,
The path specified is in fact a path on the Exchange server, not on NetWorker server, as in this case we are not using a Proxy server.
In NMM 2.3 the folder will be created automatically in the path you specify, with previous versions of NMM this didn't happen, and was pretty common having backup failures because not having that folder created manually.
So if you set NSR_ALT_PATH=C:\snapmount
NMM will automatically create a folder, on Exchange server called "snapmount" under C:\
Thank you.
Carlos.
ALEX_SERYOGIN
71 Posts
0
February 5th, 2012 21:00
Hi Carlos,
i have stand-alone Exchange 2007, i have PublicFolder too, how to create render log?
CarlosRojas
1.7K Posts
0
February 5th, 2012 21:00
Hi Alex,
Is this stand-alone Exchange 2007 or is it a cluster? If a cluster, is it SCC, LCR or CCR? Please note that configuration changes depending on the type of cluster.
Based on the error message I would suggest to check your Exchange Storage Groups:
Storage Group 01 has no Mailbox or Public Folder databases.
Feb 06 10:34:16 networker: 49931:nsrsnap_vss_save:RM .. 024290 ERROR:SRV04 - Storange Group 02 has no Mailbox or Public Folder databases.
Also remember that you will need to have Public Folders created to avoid any issues.
Alex, did you render the log? Please note that some important messages are not shown correctly until you render the log, so please, for next error messages, would you mind to paste the output rendered so we can find out the error message easily? Check this out:
63315 1328502149 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save 26 NMM.. Exception caught: %s 1 0 25 Failed to create replica.
There is no information about the exception because log not rendered correctly.
Thank you.
Carlos.
CarlosRojas
1.7K Posts
1
February 5th, 2012 22:00
Hi Alex,
If you installed NMM in the default path, then you need to open CMD and go to the following path:
C:\Program Files\Legato\nsr\applogs
From there run:
C:\Program Files\Legato\nsr\applogs>nsr_render_log nmm.raw > nmm.log
That will render the file, and you can open nmm.log which will be now readable.
Thank you.
Carlos
ALEX_SERYOGIN
71 Posts
0
February 5th, 2012 22:00
Ok i do render logs,
52701 06.02.2012 10:22:05 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save Command line:\n C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe -A optype=conventional -A NSR_SNAP_TYPE=vss -A NSR_ALT_PATH=C:\mount_replica -A NSR_PARENT_JOBID=768129 -b srv04 -c srv04.intranet.s-k.kz -g srv04.intranet.s-k.kz -LL -m srv04.intranet.s-k.kz -s networker -l full -q -W 78 -A snap_sessionid=1328502124 -A NSR_STRICT_SYNC=0 -A NSR_PS_DEBUG_ID=1328502124 -A NSRSNAP_JOBID=768131 APPLICATIONS:\Microsoft Exchange 2007
52702 06.02.2012 10:22:05 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save System Version: 6.0 Build 6002 S
52705 06.02.2012 10:22:05 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save Computer Name: SRV04 User Name: NT AUTHORITY\SYSTEM (SYSTEM)
73064 06.02.2012 10:22:05 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save Version information for C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe:\n Original file name: nsrsnap_vss_save.exe\n Version: 2.3.0.87\n Comments: NetWorker Module for Microsoft Applications (x64)
52681 06.02.2012 10:22:05 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NetWorker Server Version: NetWorker 7.6.1.Build.397 Network Edition/36
50423 06.02.2012 10:22:05 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: Unknown Application Information parameter: NSRSNAP_JOBID, may not be supported
50411 06.02.2012 10:22:05 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: Data mover host name not specified. Assuming local host: srv04.intranet.s-k.kz
50402 06.02.2012 10:22:05 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: Inserting APPLICATIONS:\Microsoft Exchange 2007 in saveset list
80271 06.02.2012 10:22:05 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Valid snapshot policy. Group: "srv04.intranet.s-k.kz" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".
64712 06.02.2012 10:22:05 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. RMAPI version: 5.3.0.1
80745 06.02.2012 10:22:19 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM ... Using client name SRV04, the version of the Exchange server is Exchange 2007.
82624 06.02.2012 10:22:26 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save Save set name APPLICATIONS:\Microsoft Exchange 2007 is valid.
63794 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. added Microsoft Exchange Writer - cda6ab91-d2e9-4283-8ad2-87e85fc5c886 to RM replica list.
62959 06.02.2012 10:22:26 2 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save No index entry found for APPLICATIONS:\Microsoft Exchange 2007\.
63784 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. No previous replica date found to check for JET errors.
63786 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM set to check for all JET errors on replica.
63787 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. checkFor1018Errors = 1, checkFor1019Errors = 1, checkFor1022Errors = 1.
63788 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility will be run with following params.
63790 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility will go to srv04.intranet.s-k.kz.
63792 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility alt mountpath given C:\mount_replica.
70527 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. setting VSS backup level in RM struct to 1 -- Full .
64319 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. checkFor447Errors = 1, checkFor448Errors = 1.
79710 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. -A NSR_EXCH_CHECK value is not passed in, the Exchange 2007 database SRV04 - Storage Group 01 consistency check will performed.
69892 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. singleThreadEseUtil = 1, throttleEseutil = 1, throttleIos = 100, throttleDuration = 1000
63773 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Writer Microsoft Exchange Writer comp Logs was not explicitly added to backup\n.
63773 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Writer Microsoft Exchange Writer comp Mailbox Database was not explicitly added to backup\n.
63794 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. added Microsoft Exchange Writer - 24d5b823-ecb4-451f-929a-635f3e8dcd5b to RM replica list.
62959 06.02.2012 10:22:26 2 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save No index entry found for APPLICATIONS:\Microsoft Exchange 2007\.
63784 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. No previous replica date found to check for JET errors.
63786 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM set to check for all JET errors on replica.
63787 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. checkFor1018Errors = 1, checkFor1019Errors = 1, checkFor1022Errors = 1.
63788 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility will be run with following params.
63790 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility will go to srv04.intranet.s-k.kz.
63792 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility alt mountpath given C:\mount_replica.
70527 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. setting VSS backup level in RM struct to 1 -- Full .
64319 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. checkFor447Errors = 1, checkFor448Errors = 1.
79710 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. -A NSR_EXCH_CHECK value is not passed in, the Exchange 2007 database SRV04 - Storange Group 02 consistency check will performed.
69892 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. singleThreadEseUtil = 1, throttleEseutil = 1, throttleIos = 100, throttleDuration = 1000
63773 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Writer Microsoft Exchange Writer comp Logs was not explicitly added to backup\n.
63773 06.02.2012 10:22:26 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Writer Microsoft Exchange Writer comp SK Public Folder Database was not explicitly added to backup\n.
63352 06.02.2012 10:22:27 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. start the creation of a replica. Replica will be of type Default - which is VSS determined Non Transportable.
71224 06.02.2012 10:22:27 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Exchange Writer: Consistency check required on the Proxy can take a long time
83164 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. An error was detected during the replica creation. Details in nmm.raw on SRV04.intranet.s-k.kz and in the Windows Application or System Event Log. \n
63315 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM.. Exception caught: Failed to create replica.
49931 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Progress in PrepareDiscover phase is 0 percent.
49931 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Overall progress is 0 percent.
49931 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Starting Replication of [application set: / job:] at time 2012 02 06 10:22:27.
49931 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:This operation can take a long time. Please be patient.
49931 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. 024290 ERROR:SRV04 - Storage Group 01 has no Mailbox or Public Folder databases.
49931 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. 024290 ERROR:SRV04 - Storange Group 02 has no Mailbox or Public Folder databases.
49931 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Progress in PrepareDiscover phase is 0 percent.
49931 06.02.2012 10:22:29 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Overall progress is 0 percent.
63335 06.02.2012 10:22:31 5 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM backup failed to complete successfully.
50404 06.02.2012 10:22:31 0 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: createInstanceBackup() failed
0 06.02.2012 10:22:31 2 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: APPLICATIONS:\Microsoft Exchange 2007: failed
63309 06.02.2012 10:22:31 1 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. bye bye.
68151 06.02.2012 10:22:31 2 0 0 6596 7552 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: Exiting with failure.
52701 06.02.2012 10:33:43 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save Command line:\n C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe -A optype=conventional -A NSR_SNAP_TYPE=vss -A NSR_ALT_PATH=C:\mount_replica -A NSR_PARENT_JOBID=768135 -b srv04 -c srv04.intranet.s-k.kz -g srv04.intranet.s-k.kz -LL -m srv04.intranet.s-k.kz -s networker -l full -q -W 78 -A snap_sessionid=1328502823 -A NSR_STRICT_SYNC=0 -A NSR_PS_DEBUG_ID=1328502823 -A NSRSNAP_JOBID=768137 APPLICATIONS:\Microsoft Exchange 2007
52702 06.02.2012 10:33:43 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save System Version: 6.0 Build 6002 S
52705 06.02.2012 10:33:43 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save Computer Name: SRV04 User Name: NT AUTHORITY\SYSTEM (SYSTEM)
73064 06.02.2012 10:33:43 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save Version information for C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe:\n Original file name: nsrsnap_vss_save.exe\n Version: 2.3.0.87\n Comments: NetWorker Module for Microsoft Applications (x64)
52681 06.02.2012 10:33:43 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NetWorker Server Version: NetWorker 7.6.1.Build.397 Network Edition/36
50423 06.02.2012 10:33:43 0 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: Unknown Application Information parameter: NSRSNAP_JOBID, may not be supported
50411 06.02.2012 10:33:43 0 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: Data mover host name not specified. Assuming local host: srv04.intranet.s-k.kz
50402 06.02.2012 10:33:44 0 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: Inserting APPLICATIONS:\Microsoft Exchange 2007 in saveset list
80271 06.02.2012 10:33:44 0 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Valid snapshot policy. Group: "srv04.intranet.s-k.kz" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1" Retain: "0" Backup Snapshots: "All" Level: "full".
64712 06.02.2012 10:33:44 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. RMAPI version: 5.3.0.1
80745 06.02.2012 10:33:54 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM ... Using client name SRV04, the version of the Exchange server is Exchange 2007.
82624 06.02.2012 10:33:58 0 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save Save set name APPLICATIONS:\Microsoft Exchange 2007 is valid.
63794 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. added Microsoft Exchange Writer - cda6ab91-d2e9-4283-8ad2-87e85fc5c886 to RM replica list.
62959 06.02.2012 10:33:58 2 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save No index entry found for APPLICATIONS:\Microsoft Exchange 2007\.
63784 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. No previous replica date found to check for JET errors.
63786 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM set to check for all JET errors on replica.
63787 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. checkFor1018Errors = 1, checkFor1019Errors = 1, checkFor1022Errors = 1.
63788 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility will be run with following params.
63790 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility will go to srv04.intranet.s-k.kz.
63792 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility alt mountpath given C:\mount_replica.
70527 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. setting VSS backup level in RM struct to 1 -- Full .
64319 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. checkFor447Errors = 1, checkFor448Errors = 1.
79710 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. -A NSR_EXCH_CHECK value is not passed in, the Exchange 2007 database SRV04 - Storage Group 01 consistency check will performed.
69892 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. singleThreadEseUtil = 1, throttleEseutil = 1, throttleIos = 100, throttleDuration = 1000
63773 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Writer Microsoft Exchange Writer comp Logs was not explicitly added to backup\n.
63773 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Writer Microsoft Exchange Writer comp Mailbox Database was not explicitly added to backup\n.
63794 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. added Microsoft Exchange Writer - 24d5b823-ecb4-451f-929a-635f3e8dcd5b to RM replica list.
62959 06.02.2012 10:33:58 2 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save No index entry found for APPLICATIONS:\Microsoft Exchange 2007\.
63784 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. No previous replica date found to check for JET errors.
63786 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM set to check for all JET errors on replica.
63787 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. checkFor1018Errors = 1, checkFor1019Errors = 1, checkFor1022Errors = 1.
63788 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility will be run with following params.
63790 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility will go to srv04.intranet.s-k.kz.
63792 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. execution of Exchange verification utility alt mountpath given C:\mount_replica.
70527 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. setting VSS backup level in RM struct to 1 -- Full .
64319 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. checkFor447Errors = 1, checkFor448Errors = 1.
79710 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. -A NSR_EXCH_CHECK value is not passed in, the Exchange 2007 database SRV04 - Storange Group 02 consistency check will performed.
69892 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. singleThreadEseUtil = 1, throttleEseutil = 1, throttleIos = 100, throttleDuration = 1000
63773 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Writer Microsoft Exchange Writer comp Logs was not explicitly added to backup\n.
63773 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Writer Microsoft Exchange Writer comp SK Public Folder Database was not explicitly added to backup\n.
63352 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. start the creation of a replica. Replica will be of type Default - which is VSS determined Non Transportable.
71224 06.02.2012 10:33:58 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. Exchange Writer: Consistency check required on the Proxy can take a long time
83164 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. An error was detected during the replica creation. Details in nmm.raw on SRV04.intranet.s-k.kz and in the Windows Application or System Event Log. \n
63315 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM.. Exception caught: Failed to create replica.
49931 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Progress in PrepareDiscover phase is 0 percent.
49931 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Overall progress is 0 percent.
49931 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Starting Replication of [application set: / job:] at time 2012 02 06 10:33:58.
49931 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:This operation can take a long time. Please be patient.
49931 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. 024290 ERROR:SRV04 - Storage Group 01 has no Mailbox or Public Folder databases.
49931 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. 024290 ERROR:SRV04 - Storange Group 02 has no Mailbox or Public Folder databases.
49931 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Progress in PrepareDiscover phase is 0 percent.
49931 06.02.2012 10:33:59 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save RM .. INFO:Overall progress is 0 percent.
63335 06.02.2012 10:34:01 5 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM backup failed to complete successfully.
50404 06.02.2012 10:34:01 0 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: createInstanceBackup() failed
0 06.02.2012 10:34:01 2 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: APPLICATIONS:\Microsoft Exchange 2007: failed
63309 06.02.2012 10:34:01 1 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save NMM .. bye bye.
68151 06.02.2012 10:34:01 2 0 0 13796 8840 0 srv04.intranet.s-k.kz nsrsnap_vss_save nsrsnap_vss_save: Exiting with failure.
CarlosRojas
1.7K Posts
1
February 5th, 2012 23:00
Hi Alex,
Could you please check if the SG's are currently hosting any MD or PF DB? Error message indicates that the SG's are empty.
Also, if you check and there is indeed aome DB created, please run the following command:
nsrsnap_vss_save -G
This will dump the Writer information as .XML files. Please attach the Exchange Writer .XML file so I can take a look. And also please the output of this command:
nsrsnap_vss_save -v -?
Thank you.
Carlos.
ALEX_SERYOGIN
71 Posts
0
February 6th, 2012 00:00
1 Attachment
xmlfiles.zip
CarlosRojas
1.7K Posts
0
February 6th, 2012 01:00
Alex,
Which Exchange Versio (SP and Roll UP) are you trying to backup?
Did you install and run NMM Config Checker on Exchange server? If you didn't please do, and you will find out if there is any hotfix or update missing.
Thank you.
Carlos.
CarlosRojas
1.7K Posts
0
February 6th, 2012 01:00
Hi Alex,
Did you add SRV04 to the alias field of the client?
Also, can you check with the Exchange Admin that SG's are correctly mounted and there is no issues with any of them?
I would suggest you a reboot of the Exchange server, and after that check Application and System event logs, and also the Exchange Application logs in Event Viewer.
After the reboot run a new backup and let us know the results.
If backup still fails I think we should check the Replication Manager logs, and also the daemon.raw. If backup fails please render the daemon.raw from Exchange server and paste it here please, together with the Replication Manager logs.
Thank you.
Carlos.
ALEX_SERYOGIN
71 Posts
0
February 6th, 2012 02:00
my version Exchange is 2007 SP2, yes i install config checker, but if i run test. Program is critical close with message program will be a close(((( the customer does not allow to restart the server, at least in the coming week ((((
CarlosRojas
1.7K Posts
0
February 6th, 2012 02:00
Hi Alex,
I think that is a known issue, happen to me before and this KB was created for it:
https://solutions.emc.com/emcsolutionview.asp?id=esg121898
Something related to .NET
Anyway I think you should install at least SP3, as per documentation:
Exchange Server 2007 SP3 backup with NMM requires hotfix (NW123514, NW121777)
Exchange 2007 Service Pack 3 Update Rollup 1 is required with NMM
2.2 SP1 or NMM 2.3. This is applicable for stand-alone, CCR, LCR, and SCC configurations.
Workaround
Install this hotfix from http://support.microsoft.com/kb/982118/ on the Microsoft website.
Anyway take a look at the KB I sent you to fix the issue with NMM Config Checker and run it, this will save you a lot of time in checking any other requirements.
Thank you.
Carlos.
CarlosRojas
1.7K Posts
1
February 7th, 2012 02:00
Hi Alex,
I don't really understand your question.
NSR_ALT_PATH=xxx is mandatory for all Exchange NMM backups.
This is the path where NMM/Replication Manager will mount the snapshot to perform consistency check.
Extracted from the documentation:
NSR_ALT_PATH=value This attribute specifies the path on which Exchange snapshots must be mounted during the backup process.
Exchange snapshots are mounted so that the database consistency check utility, eseutil.exe (This is only for Exchange 2007, in Exchange 2010 there is no longer eseutil.exe), can be run.
A mount path, for example, NSR_ALT_PATH=G:\mount_replica\
If a proxy client is specified in the NSR_DATA_MOVER attribute, type the mount path on the proxy client.
Note: If the file system path specified for NSR_ALT_PATH in Exchange client does not exist, it is automatically created in NMM 2.3
Basically you can specify in tha variable any path you wish, but it cannot be a shared cluster disk.
Is this the information you were after?
Thank you.
Carlos.
ALEX_SERYOGIN
71 Posts
0
February 7th, 2012 02:00
Yes, I understand I can specify any path, and where it is physically located, you have a folder on the server which will automatically be created?
ALEX_SERYOGIN
71 Posts
0
February 7th, 2012 02:00
I do not quite understand the tab Apps & Modules - Application Information-NSR_ALT_PATH = C: \ SNAPSHOT. I have just C: \ SNAPSHOT, that is, any directory can specify whether or not we should look to it, why should we.
ALEX_SERYOGIN
71 Posts
0
February 7th, 2012 03:00
clear, plus I have all my mistakes, and even mount this folder is not created, I see not reach it, thank you very much Carlos for your help for free. You're a good and quick specialist.