14 Posts

September 10th, 2018 14:00

I see this on the exchange client event logs:

Log Name:      System

Source:        Service Control Manager

Date:          10/09/2018 17:46:08 Z

Event ID:      7000

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      client-computer.domain.com

Description:

The BBB Write Interceptor Driver service failed to start due to the following error:

Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Event Xml:

http://schemas.microsoft.com/win/2004/08/events/event ">

 

   

    7000

    0

    2

    0

    0

    0x8080000000000000

   

    30536

   

   

    System

    client-computer.domain.com

   

 

 

    BBB Write Interceptor Driver

    %%577

 

September 11th, 2018 07:00

Hi Victor,

Can you check if you can move the mailbox database to a different disk drive than the one it is currently present on? e.g.  move mailbox datbase from D:\ drive to E:\ drive or in other ways, from current residing drive to some other drive.

Also, check the event and application event logs. Any writer failures will have to checked and resolved.

You can uncheck the "Block Based Backup" option in NMC under the client properties.

Regards,

Chetan

14 Posts

September 11th, 2018 11:00

I tried.. failed with the same NetWorker Errors..

From the Exchange client, I see these events:

Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.

. This is often caused by incorrect security settings in either the writer or requestor process.

The BBB Write Interceptor Driver service failed to start due to the following error:

Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

C:\>sc start nsrbbb

[SC] StartService FAILED 577:


Windows cannot verify the digital signature for this file. A recent hardware or

software change might have installed a file that is signed incorrectly or damage

d, or that might be malicious software from an unknown source.

Actually I was able to fix it as such: (after MANY hours of research)

1. Restart the computer and during startup, press F8.

2. Select Advanced Boot Options.

3. Select Disable Driver Signature Enforcement.

4. Boot into Windows and uninstall the unsigned driver.

Does anyone know a permanent solution?

No Events found!

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