Problem with backing up specific group

Question

I am having problems with one specific group. Does anyone know what the below error means and what is causing the job to restart?

08/11/07 11:01:39 savegrp: Aborting inactive job (2351) FS01:d:\groups\ma
08/11/07 11:01:39 savegrp: command ' save -s saoamrbkp01.amer.pfizer.com -g FS01_FS2_SEMANAL -LL -m FS01 -o VSS:*=off -l full -q -W 78 -N "d:\groups\ma" "d:\groups\ma"' for client FS01 exited with return code 1
08/11/07 11:01:39 savegrp: FS01:d:\groups\ma failed.
08/11/07 11:01:39 savegrp: FS01:d:\groups\ma will retry 5 more time(s)

amediratta · Answer

Should be a connectivity issue with this client. Is this a fresh install?

If your client initiated backups work, check to ensure your hosts files are updated on server as well as client. Update aliases & Server Network Interface for the client resource.

ble1 · Answer

Job is restarted because it fails and it fails because client doesn't send anything backup thus hitting inactivity. Do you get FS01 failing only for this saveset or any saveset from that machine would do the same?

GWJr · Answer

This job is not a new job. It recently started having problems.It is happening for all 3 savesets for the same machine.

ble1 · Answer

It doesn't matter if it is new or old job.

If it happens on all savesets you had for machine it is probably machine related rather than saveset. Did you test rpcinfo and nsradmin communication in both directions.

jmarcos2 · Answer

Hey Hrvoje,And if this occour just for one of the save sets? This is happening with me, and the other save sets is backuped without problems. Then this save set is restarted for 5 times and then is marked as failed.Tks,

ble1 · Answer

What saveset is that? If system one it could be corruption. If using VSS it could faulty writer. If file system, it could be spot of disk being corrupted. If clustered system, it could be ownership/permission. And so on...

IKP1 · Answer

GWJr,Try running the save group from the command line with verbose logging enabled and see what the logs are reporting - savegrp -vvv (That is 3x v ) Reading through the log may give you more help, if this is a large backup save group then you may have to redirect the output to a file then read the file rather than letting the text scroll. IKP

Biku1 · Answer

Hi,

This is might be the issue of consistent network connectivity. As the backup job get aborted after some time or after taking some GB backup. There is some default setting of network connectivity on the server or client sometimes its very low. It should be minimum 4 to 6 hours . So as we start the backup the job get aborted after sometime and restart again because of inconsistency in the network. By increasing the connectivity time period to 4 to 6 hours may resolve the issue

NetWorker

Problem with backing up specific group

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