Somehow I find that hard to believe. Can you supply logs showing that please?

Hi.

In the log:

Event cleared:Waiting for 1 Writable volume to backup poo ´Clon
1´ tapes(s) or disk(s) on imxwin05

I feel it this is not log my client has not sent me logs

sorry

Hi

It´s the logs.



06/07/07 14:59:47 nsrd: Operation 295 started : Load volume `Clon_0076'.
.
06/07/07 14:59:47 nsrd: media waiting event: Waiting for 1 writable volumes to backup pool 'Clon 1' tape(s) or disk(s) on imxwin05
06/07/07 14:59:47 nsrd: Operation 296 started : Load volume `imxfl02.0148'.
.
06/07/07 14:59:47 nsrd: media waiting event: waiting for LTO Ultrium tape imxfl02.0148 on imxwin05.m092.mx.schneider-electric.com
06/07/07 15:00:11 nsrd: rd=imxwin05:\\.\Tape2 3:Verify label operation in progress
06/07/07 15:00:25 nsrd: rd=imxwin05:\\.\Tape1 2:Verify label operation in progress
06/07/07 15:00:53 nsrd: rd=imxwin05:\\.\Tape2 3:Label operation in progress
06/07/07 15:01:02 nsrd: media info: LTO Ultrium tape Clon_0076 will be over-written
06/07/07 15:01:05 nsrd: rd=imxwin05:\\.\Tape1 is now write protected
06/07/07 15:01:05 nsrd: rd=imxwin05:\\.\Tape1 2:Mount operation in progress
06/07/07 15:01:09 nsrd: deleted media notice: Deleted volume: volid=4201068125, volname=Clon_0076, pool=Clon 1, location=STKL40
06/07/07 15:01:13 nsrd: media event cleared: confirmed mount of imxfl02.0148 on rd=imxwin05:\\.\Tape1
06/07/07 15:01:15 nsrd: [Jukebox `STKL40', operation # 295]. Finished with status: succeeded
pools supported: Clon 1;
06/07/07 15:01:17 nsrd: [Jukebox `STKL40', operation # 296]. Finished with status: succeeded
06/07/07 15:01:35 nsrd: media event cleared: Waiting for 1 writable volumes to backup pool 'Clon 1' tape(s) or disk(s) on imxwin05
06/07/07 15:03:18 nsrjobd: Jobs error: Unable to send message to job 7849

06/07/07 15:03:18 nsrd: imxwin05.m092.mx.schneider-electric.com:cloning session saving to pool 'Clon 1' (Clon_0076)
06/07/07 15:03:18 nsrd: cloning session: 2 save set(s) reading from imxfl02.0148 191 KB of 181 MB
pools supported: Clon 1;
06/07/07 15:03:33 nsrjobd: Jobs error: Unable to send message to job 7849

06/07/07 15:03:33 nsrd: imxwin05.m092.mx.schneider-electric.com:cloning session done saving to pool 'Clon 1' (Clon_0076)
06/07/07 15:03:33 nsrd: cloning session:save sets done reading 181 MB
06/07/07 15:03:33 nsrjobd: Jobs error: Unable to send message to job 7849

06/07/07 15:03:33 nsrjobd: Jobs error: Unable to send message to job 7849

06/07/07 15:03:34 nsrjobd: Jobs error: Unable to send message to job 7849

pools supported: Clon 1;
06/07/07 15:03:41 nsrd: write completion notice: Writing to volume Clon_0076 complete

Hi,

To me it looks like you had a problem when the cloning and the error message did not tell the cloning their was a problem. or something like this.

I do not know what NetWorker version you are using but I am betting it is one of the 732 ones.

I am just a admin of my systems and not EMC person. You will need to contact your EMC support and tell them what has happen. You may have hit a bug that now has caused you to louse data. and this louse could happen again if you do not get it addressed and fixed. This could be similar to my bug that I hit and I am running a hot patch from EMC to keep this from happing again. If you do feel that you have lost data you will need to prove this to them and follow up several times. also put in your exact setups so they can test it in their labs and see it.

my bug was when I was coming from a staging area to a cloning tape and has a tape system problem. the cloning was interrupted but the cleaning of the staging are was not stopped and was cleaned (ouch).

From log you shown we see that cloning is done with success. Those job errors are related to job daemon for this I think patch exists or is fixed in most recent build. So, where do you see from that log data was removed?

What lee is talking about is famous issue with staging only.