savegroup failure notification

Question

Question for resident EMC people. One of the most wanted modifications requested in past 10 years I have seen was for savegroup notifications alert (in case of failure) to include group name. At the moment, out of the box, you always get emails with subject savegrp alert. Since alerts are done and sent out by NW it would be logical to have some sort of the control of this and knowing what has failed from subject line would put some ease at further parsing and manipulation of it in respect to automated further actions.

Does EMC plan to change this? It does not sound as something that would be hard to implement.

AllanW1 · Accepted Answer

Ok, no problem.  Let me see if I can find it.  I'll raise this as a concern and see if we can get it moving again. Allan

AllanW1 · Answer

Hi Hrvoje,Past 10 years? &#xa0; I asked around a bit on this and was told it would be fairly easy to do. Have you ever submitted an RFE for it?Allan

ble1 · Answer

Sorry Allan, I could not trace down RFE id... At the time I raised this I was told RFE existed and we would be (customer to be more precise) be added to list of affected customers.  That was really many years ago.  Since than this has been raised several times by other different customers and more recently two users on forum have asked the same.

ble1 · Answer

Thanks Allan!

amaury_gravy · Answer

Hello,

there is a script for solaris, but it fails sometime (when position of the group's title is not correct)

#*********************************************************************

# Listing 1

# File: emailSCR.sh

#

# Description:

# This file will:

#

# 1) Email you the savegroup completion report with proper subjects

# 2) Save a history of the SCR on the file system for later review.

#

# Author: John Ouellette - modified by Amaury Gravy

#

#*********************************************************************

#!/bin/bash

#set -x

DAY=`date +%d`

MNTH=`date +%B`

YEAR=`date +%EY`

TIME=`date +%T`

DIR=/opt/backup/scrlogs

MAIL=/usr/bin/mailx

RECP=reportsnetworker@blabla.be

PID=$

##Dump and Setup

cat > $DIR/$PID.rpt

GROUP=`cat $DIR/$PID.rpt |grep -i savegroup |head -n 1|awk 'BEGIN { FS=" " } {print $4}'`

##Trigger Group Status : Status Aborted if word aborted in log

if [ `cat $DIR/$PID.rpt |grep -i aborted |wc -l` -gt 0 ]

then

STATUS="Failed"

GROUP=`cat $DIR/$PID.rpt |grep -i savegroup |head -n 1|awk 'BEGIN { FS=" " } {print $5}'`

else

STATUS="Successful"

fi

if [ $STATUS -eq "Successful" ]

then

##Trigger Group Status : Failed or Successful

if [ `cat $DIR/$PID.rpt |grep -i savegroup |head -n 1|cut -d" " -f12` -gt 0 ]

then

STATUS="Failed"

fi

##Trigger Group Status : Status Never Started if word Never in log

if [ `cat $DIR/$PID.rpt |grep -i never |wc -l` -gt 0 ]

then

STATUS="Never Started"

fi

##Trigger Group Status : Status Warning if more than one word Failed in log

if [ `cat $DIR/$PID.rpt |grep -i Failed |wc -l` -gt 1 ]

then

STATUS="Successful"

fi

##Trigger Group Status : Status Failed if word Unsuccessful in log

if [ `cat $DIR/$PID.rpt |grep -i Unsuccessful |wc -l` -gt 0 ]

then

STATUS="Failed"

fi

##Subject of the email

SUBJECT="$GROUP $STATUS"

##Email

cat $DIR/$PID.rpt | $MAIL -s "$SUBJECT" $RECP

##Cleanup and Sort

echo $DIR $YEAR-$MNTH-$DAY-$TIME-$GROUP.rpt

##Make new Dirs and Move SCRs

mkdir -p $DIR/$YEAR/$MNTH

mv $DIR/$PID.rpt $DIR/$YEAR/$MNTH/$YEAR-$MNTH-$DAY-$TIME-$GROUP.rpt

#*********************************************************************

ble1 · Answer

Hi Amaury,

The scripted way is not a problem, but whole idea is that for something basic as this there shouldn't be need to make a script as it should be provided at basic level by application. If yiu check older NW forum and its history you will find many different scripted approaches to achieve this on several popular platforms.

.c

AllanW1 · Answer

Hi Hrvoje,

I wanted to get back to you on this with a little more detail. I was told that this is still on the list, but it turns out it is a bit more complicated than it seems on the surface. It's not a problem from the savegroup side, but would require major work on the notifications side.

Here's how it works:

Savegrp generates events of type “savegroup” which are sent to the server. The server then generates notifications if a 'NSR notification' for this event type has been configured.

The challenge is that the event handler doesn't support a way to send the group name to populate the subject line. This is not specific to savegrp notifications, for example 'device cleaned' or 'client install', notification cannot currently have the name of the device/client in the subject of the notification for the same reason.

So let's keep an eye on it. Hopefully we can get it to the top of the list some day!

Allan

ble1 · Answer

Thanks!

NetWorker

savegroup failure notification

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