Hello CeresIT

as you know Oracle brands NetWorker as EBS (Enterprise Backup Software)

EBS and NetWorker are identical in functionality except for the branding of documentation and branding of GUI of the server component only

Oracle EBS customers looking to renew their maintenance contract should contact the appropriate region maintenance renewals below:
·        Americas - mailto:renewals_brs_NA@emc.com
·        EMEA - mailto:renewals_brs_EMEA@emc.com 
·        APJ - mailto:renewals_brs_APJ@emc.com

Oracle EBS customers looking to purchase additional EBS licenses and add-ons will now purchase EMC NetWorker through standard channels.  Customers may use be email alias below for sales inquiries   mailto:ebs_to_emc@emc.com

Thanks

Ahmed Abdelghany

Hello CeresIT,

I am totally agree with Abdelghany , By renewing your maintenance contract or change the contract via the contacts Abdelghany provided , you will be totally supported.

And i believe the sales inquires via ebs_to_emc@emc.com that Abdelghany provided it, will be useful and will help you more.

Thanks,

Ahmed Bahaa