123 Posts

November 17th, 2010 02:00

Hi Orlando,

     In your case the first thing I would suggest is to change the Inactivity Timeout value on the Group properties to zero. Test a backup and if it fails again with the same error then follow the procedure mentioned in below KB to set NSR_KEEP_ALIVE.

http://solutions.emc.com/EMCSolutionView.asp?id=esg91994&usertype=C

Regards,

Arun

2 Intern

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128 Posts

November 17th, 2010 04:00

Hi Orlando,

Are you using Networker 7.6 or 7.6.1? These are the only versions that can support CentOS.

Regards

Claudio

2 Intern

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128 Posts

November 17th, 2010 05:00

Hi Orlando,

OK, but you'll keep on mind that NW versions older than 7.6 cannot support CentOS O.S. If you need to open a service request with EMC, first upgrade the NW version.

Regards.

Claudio

27 Posts

November 17th, 2010 05:00

Hi Claudio,

first of all thanks for replying, my server is solaris 9 with NetWorker 7.4.2 and Client CentOs 4.5 with NetWorker 7.5
My  doubt is because I have another StorageNode with Suse and had the same problem and I solved it by updating the NfsClient package on the client, did the same at the CentOs but not resolved.
I  thought there was no problem with the version of NetWorker because the installation was no problem, and backups of local disks with the same files (1.2 TB) was successful.

27 Posts

November 17th, 2010 08:00

Hi Claudio,

Make the changes proposed by Mr. Arum Daniel and apparently is paying off. Before the backup did not exceed the 147 GB are now 578 Gb file. As have the results I will be advising whether the solution used was effective.

Thanks again for your support.

27 Posts

November 17th, 2010 10:00

Hi, Daniel


Excellent reply, perform the tests solicitastes and backup completed successfully.
Very grateful for the support, it solved the problem.


Greetings.

123 Posts

November 18th, 2010 05:00

Thanks Orlando.

Regards,

Arun

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