VADP SAN Transport mode Failed

Question

Full level backups using the 'SAN' transport mode fails. Incremental backup works. Error messages log: suppressed 2196 bytes of output. Performing a FULL Image level backup. Creating a quiesced snapshot for 'PROD-InCodeReview'. 11/19/14 15:03:21.669265 Creating snapshot for 'vm-37' ... 11/19/14 15:03:21.731665  Task is -1% complete 11/19/14 15:03:21.747265  Task is 10% complete 11/19/14 15:03:22.745672  Task is 20% complete 11/19/14 15:03:23.744078  Task is 30% complete 11/19/14 15:03:24.742484  Task is 40% complete 11/19/14 15:03:25.740891  Task is 50% complete 11/19/14 15:03:26.754897  Task is 60% complete 11/19/14 15:03:27.753304  Task is 70% complete 11/19/14 15:03:28.611309  Task is -1% complete The snapshot was created successfully for VM 'PROD-InCodeReview'. Downloading VM configuration for PROD-InCodeReview. Configuration downloaded successfully for VM 'PROD-InCodeReview'. Following are the details of the client PROD-InCodeReview: VirtualCenter : 172.16.9.1 ESX Server : tpvm56.fglife.com.tw DataCenter Name : FGLIFE ConfigDatastore Name : V7000_6TB Resourcepool Name : / Following is the disk information of the client PROD-InCodeReview: Disk 1 Label : Hard disk 1 Disk 1 Size : 50.0 GB Disk 1 Datastore name : V7000_6TB Total Number of Disks : 1 Obtained the virtual disks for the VM. Change block tracking is disabled for VM: PROD-InCodeReview File level Recovery from Image level backup is enabled. MORef for the VM is obtained. Obtained the virtual disks for the VM. 83510:nsrvadp_save: Requested transport modes 'san' unavailable, only 'nbd' available. Please change transport mode to 'nbd' and retry backup. 90258:nsrvadp_save: The requested transport modes 'san' is unavailable. Exiting. Cleaningup VADP mount operation. 11/19/14 15:03:35.334952 Deleting snapshot for 'snapshot-424' ... 11/19/14 15:03:35.366153  Task is -1% complete 11/19/14 15:03:35.849756  Task is 50% complete 11/19/14 15:03:36.052557  Task is 100% complete 11/19/14 15:03:36.411359  Task is -1% complete Snapshot for VM PROD-InCodeReview is deleted. Temporary directory 'D:\mnt\PROD-InCodeReview' for VADP deleted. PROD-InCodeReview:*FULL*: retried 1 times. Temporary workaround: VADP_Disable_FLR=yes but..I need to file level restore!!

nmc2 · Accepted Answer

Found similar issue with 8.1 version. Look at this kb article, see if it helps. https://support.emc.com/kb/185186

wade_huang · Answer

Hi Prajith, This is all clients,Networker 8.1.1.8..

nmc2 · Answer

Is this happening with all clients or any particular client? What is the version of NetWorker?

wade_huang · Answer

Dear Prajith, This KB I have tested, but did not seem to play a role. This is case need to reboot after , successful installation???

Castromotorbox · Answer

Hi,

we get the same issue in the past. Upgrading the VADP Proxy from 8.1.1.4 to 8.1.1.6 solved our issue.

Did you get the same Networker version on Proxy, vcenter and Networker Server?

Hope it will help you

Cheers

Greg

Castromotorbox · Answer

Hello, i don't know if it's a networker bug or if re-install the proxy was the solution... Cheers Greg

wade_huang · Answer

Hi Gregoire, NetWorker Server & VADP Proxy Server :NetWorker ver:8.1.1.8 This is NetWorker Bug??

NetWorker

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