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9.7K Posts

November 8th, 2022 07:00

Razup,

 

I am not seeing anything standing out, but what I would suggest is calling in, as they will be able to directly analyze the switch and logs.

 

If not then you can try uploading the logs and show tech support to upload. dell. com and then private message me the svc tag used to upload, that way i can locate them.

 

Let me know.

 

 

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6 Posts

November 9th, 2022 00:00

Hi Chris,

Unfortunately I can't speak directly to Dell. It's an old switch and I have no warranty.
What logs do you need? can you guide me please?
Another problem I have - I dont have SSH access to switch mangamnget - 10.0.2.3

I had it yesterday and then it stopped working. I connect using Telnet. I tried to do
no ip ssh server,
crypto key generate rsa
crypto key generate dsa
ip ssh server

But still not working. I enter the username and password in SSH and then it just freeze/hangs.

Thanks!

Moderator

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9.7K Posts

November 9th, 2022 07:00

Razup, 

 

We would need the output of show tech-support saved to a txt file and upload it for us to review. 

 

 

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6 Posts

November 10th, 2022 01:00

Hi Chris,

Uploaded to tdm.dell.com/file-upload and i send you on private service tag of switch

Thanks !

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6 Posts

November 13th, 2022 23:00

Hi Chris,

Is there an update on this?
Thanks!

Moderator

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9.7K Posts

November 14th, 2022 08:00

Sorry for the delay, I have been out. 

Would you clarify if the devices you're testing from on the 10.0.02.x subnet is directly connected to this switch? Nothing stands out as being wrong in the log, but maybe when you redid the config something is different. Lastly, you  should update to the latest firmware and also should do a backup of the config in case it happens again.

 

Let me know.

 

 

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