Dell 3348 Fatal Error - return: -3 bcm_cm_device_supported failed

the switch reboot constantly.

I have a teraterm terminal wich is verry multifuncional. What is the procedure of firmware update in this case where i can get only in first menu.

The readme attached i read, but not succes. On the send file part  i wait for several minutes and nothing happens.  \

Like Dell support can u explain what this error can be and what it means. This will be more support for me than tell me to read instructions in same firmware.

In the end i update firmware but no change on the situation.

The error still.

What can be the next step ? At this moment my options are ended :)

unlikely so "fast" support was to be...believe this is saturday. Will wait till Monday maybe new thoots ;)

Sorry for this delay. Have bithday this week :>)

Can i have hardware support in Ukraine or Romania. Need to bring this  peace of steel back,  

here is the boot post.

_______________________________

------ Performing the Power-On Self Test (POST) ------

UART Channel Loopback Test........................PASS

Testing the System Cache..........................PASS

Testing the System SDRAM..........................PASS

Boot1 Checksum Test...............................PASS

Boot2 Checksum Test...............................PASS

Flash Image Validation Test.......................PASS

Testing CPU PCI Bus Device Configuration..........PASS

BOOT Software Version 1.0.0.13 Built  11-May-2003  14:58:20

Processor: MPC8245 Rev 0.14, 250 MHz (Bus: 100MHz), 32 MByte SDRAM.

I-Cache 16 KB, linesize 32.D-Cache 16 KB, linesize 32.

Cache Enabled.

Autoboot in 2 seconds - press RETURN or Esc. to abort and enter prom.

Preparing to decompress...

Decompressing SW from image-1

8ae000

OK

Running from RAM...

.

Update Host params for stand-alone

******************************************************************

*** Running  SW  Ver. 1.2.1.3  Date  11-Apr-2005  Time  11:46:48 ***

******************************************************************

HW version is 00.00.02

Base Mac address is: 00:11:43:85:b3:84

Dram size is  : 32M bytes

Dram first block size is  : 20M bytes

Dram first PTR is  : 0xB20000

Flash size is: 8M

STAND ALONE

01-Jan-2000 01:01:06 %2SW-F-FATAL: DILC_fatal_error: ERROR return: -3 bcm_cm_device_supported failed

- Feature unimplemented or unavailable.

***** FATAL ERROR *****

Reporting Task: ROOT.

Software Version: 1.2.1.3 (date  11-Apr-2005 time  11:46:48)

0x454ec

0x4551c

0x48140

0x2b7390

0x1c54a4

0x1c5958

0x1c94dc

0x316570

0x3342b0

0x32e3e8

0x327860

0x34e35c

0x34e494

0x35378c

0x317708

0x2bbc7c

0x5e120

0x3cb94

Booting...

------ Performing the Power-On Self Test (POST) ------

______________________________________

here start the same...

Also will be great to make this work. any suggestions :)

with the call u must be joking :).

Finnaly i get the problem. All is done and working.

In the end need to open the case and look more carefully. Was a water drop in place where should'n be. Clean all and we back.

@icecybe​ I encounter same issue as yours
I put alcohol on every broadcom chips facing ethernet ports and clean it using tootbrush

now it can boot to console mode

upgrading firmware is not a solution because I can't reach console mode
Dell must publish correct solution to fix that issue