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June 13th, 2019 15:00

Dell Force10 S4810 RJ45 SFP+ Transceiver Latency

I have recently started setting up a Dell S4810 that I got to learn more about advanced networking. One of the things that I did was to get a RJ45 SFP+ transceiver to connect the switch to my current copper network. I have however run into a weird issue, where I am seeing extremely high latency (on LAN) to the switch through this transceiver. The latency averages out to about 3ms, with spikes to +20ms.

Does anyone know possible solutions to this problem? I can provide more information if needed as well.

Below is the current config on the switch, with TenGigabitEthernet 0/0 being the RJ45 transceiver.

Spoiler
Current Configuration ...
! Version 8.3.7.0
! Last configuration change at Thu Jun 13 17:39:20 2019 by admin
! Startup-config last updated at Thu Jun 13 17:39:26 2019 by admin
!
boot system stack-unit 0 primary system: A:
boot system stack-unit 0 secondary system: B:
boot system stack-unit 0 default system: A:
!
redundancy auto-synchronize full
!
hardware watchdog
!
hostname Force10
!
enable password 
    
     
!
username admin password 
     
       ! protocol spanning-tree rstp no disable ! stack-unit 0 provision S4810 ! interface TenGigabitEthernet 0/0 description RJ45 connection no ip address switchport no shutdown ! interface TenGigabitEthernet 0/1 no ip address switchport shutdown ! interface TenGigabitEthernet 0/2 no ip address switchport shutdown ! interface TenGigabitEthernet 0/3 no ip address switchport shutdown ! interface TenGigabitEthernet 0/4 no ip address switchport shutdown ! interface TenGigabitEthernet 0/5 no ip address switchport shutdown ! interface TenGigabitEthernet 0/6 no ip address switchport shutdown ! interface TenGigabitEthernet 0/7 no ip address switchport shutdown ! interface TenGigabitEthernet 0/8 no ip address switchport shutdown ! interface TenGigabitEthernet 0/9 no ip address switchport shutdown ! interface TenGigabitEthernet 0/10 no ip address switchport shutdown ! interface TenGigabitEthernet 0/11 no ip address switchport shutdown ! interface TenGigabitEthernet 0/12 no ip address switchport shutdown ! interface TenGigabitEthernet 0/13 no ip address switchport shutdown ! interface TenGigabitEthernet 0/14 no ip address switchport shutdown ! interface TenGigabitEthernet 0/15 no ip address switchport shutdown ! interface TenGigabitEthernet 0/16 no ip address switchport shutdown ! interface TenGigabitEthernet 0/17 no ip address switchport shutdown ! interface TenGigabitEthernet 0/18 no ip address switchport shutdown ! interface TenGigabitEthernet 0/19 no ip address switchport shutdown ! interface TenGigabitEthernet 0/20 no ip address switchport shutdown ! interface TenGigabitEthernet 0/21 no ip address switchport shutdown ! interface TenGigabitEthernet 0/22 no ip address switchport shutdown ! interface TenGigabitEthernet 0/23 no ip address switchport shutdown ! interface TenGigabitEthernet 0/24 no ip address switchport shutdown ! interface TenGigabitEthernet 0/25 no ip address switchport shutdown ! interface TenGigabitEthernet 0/26 no ip address switchport shutdown ! interface TenGigabitEthernet 0/27 no ip address switchport shutdown ! interface TenGigabitEthernet 0/28 no ip address switchport shutdown ! interface TenGigabitEthernet 0/29 no ip address switchport shutdown ! interface TenGigabitEthernet 0/30 no ip address switchport shutdown ! interface TenGigabitEthernet 0/31 no ip address switchport shutdown ! interface TenGigabitEthernet 0/32 no ip address switchport shutdown ! interface TenGigabitEthernet 0/33 no ip address switchport shutdown ! interface TenGigabitEthernet 0/34 no ip address switchport shutdown ! interface TenGigabitEthernet 0/35 no ip address switchport shutdown ! interface TenGigabitEthernet 0/36 no ip address switchport shutdown ! interface TenGigabitEthernet 0/37 no ip address switchport shutdown ! interface TenGigabitEthernet 0/38 no ip address switchport shutdown ! interface TenGigabitEthernet 0/39 no ip address switchport shutdown ! interface TenGigabitEthernet 0/40 no ip address switchport shutdown ! interface TenGigabitEthernet 0/41 no ip address switchport shutdown ! interface TenGigabitEthernet 0/42 no ip address switchport shutdown ! interface TenGigabitEthernet 0/43 no ip address switchport shutdown ! interface TenGigabitEthernet 0/44 no ip address switchport shutdown ! interface TenGigabitEthernet 0/45 no ip address switchport shutdown ! interface TenGigabitEthernet 0/46 no ip address switchport shutdown ! interface TenGigabitEthernet 0/47 no ip address switchport spanning-tree rstp edge-port no shutdown ! interface FortyGigE 0/48 no ip address switchport shutdown ! interface FortyGigE 0/52 no ip address switchport shutdown ! interface FortyGigE 0/56 no ip address switchport shutdown ! interface FortyGigE 0/60 no ip address switchport shutdown ! interface ManagementEthernet 0/0 ip address 192.168.0.1/24 shutdown ! interface ManagementEthernet 1/0 shutdown ! interface ManagementEthernet 2/0 shutdown ! interface ManagementEthernet 3/0 shutdown ! interface ManagementEthernet 4/0 shutdown ! interface ManagementEthernet 5/0 shutdown ! interface ManagementEthernet 6/0 shutdown ! interface ManagementEthernet 7/0 shutdown ! interface ManagementEthernet 8/0 shutdown ! interface ManagementEthernet 9/0 shutdown ! interface ManagementEthernet 10/0 shutdown ! interface ManagementEthernet 11/0 no shutdown ! interface Loopback 0 no ip address no shutdown ! interface Vlan 1 ! interface Vlan 10 description Management Vlan ip address 192.168.1.50/24 untagged TenGigabitEthernet 0/0-47 untagged FortyGigE 0/48,52,56,60 no shutdown ! ip route 0.0.0.0/0 192.168.1.1 ! ip domain-lookup ip name-server 192.168.1.1 ! ntp server 216.239.35.0 ! clock timezone Eastern -5 0 clock summer-time EDT recurring ! ip ssh server enable ! protocol lldp advertise dot1-tlv port-vlan-id advertise dot3-tlv max-frame-size advertise management-tlv system-description system-name advertise med no disable ! line console 0 line vty 0 line vty 1 line vty 2 line vty 3 line vty 4 line vty 5 line vty 6 line vty 7 line vty 8 line vty 9 ! end
     
    
Current Configuration ... ! Version 8.3.7.0 ! Last configuration change at Thu Jun 13 17:39:20 2019 by admin ! Startup-config last updated at Thu Jun 13 17:39:26 2019 by admin ! boot system stack-unit 0 primary system: A: boot system stack-unit 0 secondary system: B: boot system stack-unit 0 default system: A: ! redundancy auto-synchronize full ! hardware watchdog ! hostname Force10 ! enable password ! username admin password ! protocol spanning-tree rstp no disable ! stack-unit 0 provision S4810 ! interface TenGigabitEthernet 0/0 description RJ45 connection no ip address switchport no shutdown ! interface TenGigabitEthernet 0/1 no ip address switchport shutdown ! interface TenGigabitEthernet 0/2 no ip address switchport shutdown ! interface TenGigabitEthernet 0/3 no ip address switchport shutdown ! interface TenGigabitEthernet 0/4 no ip address switchport shutdown ! interface TenGigabitEthernet 0/5 no ip address switchport shutdown ! interface TenGigabitEthernet 0/6 no ip address switchport shutdown ! interface TenGigabitEthernet 0/7 no ip address switchport shutdown ! interface TenGigabitEthernet 0/8 no ip address switchport shutdown ! interface TenGigabitEthernet 0/9 no ip address switchport shutdown ! interface TenGigabitEthernet 0/10 no ip address switchport shutdown ! interface TenGigabitEthernet 0/11 no ip address switchport shutdown ! interface TenGigabitEthernet 0/12 no ip address switchport shutdown ! interface TenGigabitEthernet 0/13 no ip address switchport shutdown ! interface TenGigabitEthernet 0/14 no ip address switchport shutdown ! interface TenGigabitEthernet 0/15 no ip address switchport shutdown ! interface TenGigabitEthernet 0/16 no ip address switchport shutdown ! interface TenGigabitEthernet 0/17 no ip address switchport shutdown ! interface TenGigabitEthernet 0/18 no ip address switchport shutdown ! interface TenGigabitEthernet 0/19 no ip address switchport shutdown ! interface TenGigabitEthernet 0/20 no ip address switchport shutdown ! interface TenGigabitEthernet 0/21 no ip address switchport shutdown ! interface TenGigabitEthernet 0/22 no ip address switchport shutdown ! interface TenGigabitEthernet 0/23 no ip address switchport shutdown ! interface TenGigabitEthernet 0/24 no ip address switchport shutdown ! interface TenGigabitEthernet 0/25 no ip address switchport shutdown ! interface TenGigabitEthernet 0/26 no ip address switchport shutdown ! interface TenGigabitEthernet 0/27 no ip address switchport shutdown ! interface TenGigabitEthernet 0/28 no ip address switchport shutdown ! interface TenGigabitEthernet 0/29 no ip address switchport shutdown ! interface TenGigabitEthernet 0/30 no ip address switchport shutdown ! interface TenGigabitEthernet 0/31 no ip address switchport shutdown ! interface TenGigabitEthernet 0/32 no ip address switchport shutdown ! interface TenGigabitEthernet 0/33 no ip address switchport shutdown ! interface TenGigabitEthernet 0/34 no ip address switchport shutdown ! interface TenGigabitEthernet 0/35 no ip address switchport shutdown ! interface TenGigabitEthernet 0/36 no ip address switchport shutdown ! interface TenGigabitEthernet 0/37 no ip address switchport shutdown ! interface TenGigabitEthernet 0/38 no ip address switchport shutdown ! interface TenGigabitEthernet 0/39 no ip address switchport shutdown ! interface TenGigabitEthernet 0/40 no ip address switchport shutdown ! interface TenGigabitEthernet 0/41 no ip address switchport shutdown ! interface TenGigabitEthernet 0/42 no ip address switchport shutdown ! interface TenGigabitEthernet 0/43 no ip address switchport shutdown ! interface TenGigabitEthernet 0/44 no ip address switchport shutdown ! interface TenGigabitEthernet 0/45 no ip address switchport shutdown ! interface TenGigabitEthernet 0/46 no ip address switchport shutdown ! interface TenGigabitEthernet 0/47 no ip address switchport spanning-tree rstp edge-port no shutdown ! interface FortyGigE 0/48 no ip address switchport shutdown ! interface FortyGigE 0/52 no ip address switchport shutdown ! interface FortyGigE 0/56 no ip address switchport shutdown ! interface FortyGigE 0/60 no ip address switchport shutdown ! interface ManagementEthernet 0/0 ip address 192.168.0.1/24 shutdown ! interface ManagementEthernet 1/0 shutdown ! interface ManagementEthernet 2/0 shutdown ! interface ManagementEthernet 3/0 shutdown ! interface ManagementEthernet 4/0 shutdown ! interface ManagementEthernet 5/0 shutdown ! interface ManagementEthernet 6/0 shutdown ! interface ManagementEthernet 7/0 shutdown ! interface ManagementEthernet 8/0 shutdown ! interface ManagementEthernet 9/0 shutdown ! interface ManagementEthernet 10/0 shutdown ! interface ManagementEthernet 11/0 no shutdown ! interface Loopback 0 no ip address no shutdown ! interface Vlan 1 ! interface Vlan 10 description Management Vlan ip address 192.168.1.50/24 untagged TenGigabitEthernet 0/0-47 untagged FortyGigE 0/48,52,56,60 no shutdown ! ip route 0.0.0.0/0 192.168.1.1 ! ip domain-lookup ip name-server 192.168.1.1 ! ntp server 216.239.35.0 ! clock timezone Eastern -5 0 clock summer-time EDT recurring ! ip ssh server enable ! protocol lldp advertise dot1-tlv port-vlan-id advertise dot3-tlv max-frame-size advertise management-tlv system-description system-name advertise med no disable ! line console 0 line vty 0 line vty 1 line vty 2 line vty 3 line vty 4 line vty 5 line vty 6 line vty 7 line vty 8 line vty 9 ! end

11 Posts

June 14th, 2019 07:00

Yes, I have tried just about everything I could think of. I tried moving the transceiver to a different port on the switch. I have moved the cable to a known good port on the router, I have used a known good cable, and just about any combination of the above, all with no change. I read somewhere that some Dell 10G switches don't auto negotiate speeds correctly when going to a 1G port, and that the fix was to set the interface speed manually. However, the speed command is not present on any of my interfaces which means I am unable to test if this actually fixes the issue, or if it is actually relevant to this model switch.

Moderator

 • 

8.5K Posts

June 14th, 2019 07:00

Hi,

Have you tried different ports and a different cable? 

Moderator

 • 

8.5K Posts

June 14th, 2019 08:00

What OS are you running? It looks like there should be a speed command.

11 Posts

June 14th, 2019 09:00

Switch is running 8.3.7.0.

I tried to post the actual output a few times, but post kept disappearing for some reason.

Moderator

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8.5K Posts

June 14th, 2019 10:00

Try posting a screenshot.

11 Posts

June 14th, 2019 11:00

Attached is a screen shot of the sh ver, as well as "?" within an interface

force10_version.PNG

 

Moderator

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8.5K Posts

June 17th, 2019 09:00

It looks like the command wasn’t added until the version 9 of the OS. You may want to try to update.

11 Posts

June 17th, 2019 15:00

Unfortunately, when I purchased the switch, it was old new stock and did not come with any support. Is there a way to get support so that I can download the OS and firmware?

Moderator

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8.5K Posts

June 17th, 2019 15:00

See if it gives you the updates if you have a force10 account. https://www.force10networks.com/csportal20/Main/Login.aspx

11 Posts

June 18th, 2019 16:00

I unfortunately, do not have a Force10 account as well, as this is the first piece of Dell equipment that I have purchased somewhat new. When trying to make an account it requests a Force10 contact which I do not have.

Moderator

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8.5K Posts

June 19th, 2019 09:00

Can you private message me your email address, I will see what I can do.

11 Posts

June 21st, 2019 05:00

I have PM'ed you my email address. Thanks for trying to help me out.

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