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Hi,
we have used dell ps 6248 switches in our lan network .all are curently working with update firmware version.
some time all switches are hang and network are down i have checked with logs its not showing anything,stp is enable i thought its all about flooding or multicast flooding.kindly help me.
version-
log
configuration
stp
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Posted September 21st, 2022 07:00
sbastia,
I got the private message with the log, let me research the issue and do some testing and will be back with you as sonn as possible.
Thanks.
DELL-Chris H
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Dell Technologies | Enterprise Support Services
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Posted September 20th, 2022 02:00
Dear Chris,
please find the details below.
1.model- Dell PowerConnect 6248
2.Total switch-9
3.yes all are dell Dell PowerConnect 6248
4.its default configuration and some switch i have configure portfast and all port are present in vlan1 no trunk port.if you need topology please share your mail id i will share with you
5.its existing configuration issue happen some time with switch
configuration part
1.portfast
2.bpduguard
Thanks
satya
419
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Posted September 20th, 2022 07:00
Hello,
as Chris said, we need to investigate better in logs, you can use Chris private message to interact with him (logs, file uploads etc)
Thanks
MarcoDELL- Marco B
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Dell Technologies | Enterprise Support Services
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Posted September 21st, 2022 06:00
hi,
i have share logs with Chris so please share if any one have solution or any configuration related changes.
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Posted September 26th, 2022 22:00
Hi,
still i am facing issue i have configured port fast stp changes message are shown every time
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Posted September 27th, 2022 01:00
Hi @sbastia,
Previously in Chris's private message, did he request for the full switch logs, did you manage to pull the logs and get it into a file for analysis? If this often occurs, I probably suggest to contact support for log analysis of all the switches that are affected.
DELL-Joey C
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DELL-Chris H
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Posted September 19th, 2022 12:00
Sbastia,
Would you confirm a few things for me?
Just to be certain, these are PowerConnect 6248?
How many switches are there and are they all the same model?
Is this a new configuration, if so has this ever worked without the issue you're describing?
If it is an existing configuration when did this issue start and was anything done on the switch prior to the issue in question?
If need be, could you private message me your full running-config?
Let me know and we can go from there.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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