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1 Rookie
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4 Posts
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726
December 30th, 2021 01:00
downloading crashlogs/koops.0 from N4032F switch
One of my Dell N4032F switches reloaded unexpectedly last night. When I look in the crashlogs directory on the switch's flash I can see an 8k koops.0 file was generated at the time of the reload. There was no crash or error file generated at the time.
I've tried copying the file to tftp but the command errors saying that the file doesn't exist.
Does anyone know what this file is and how I can download or look at the contents?
The switch is running version 6.5.4.17 of the firmware
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Dell- Maria J
4 Apprentice
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278 Posts
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December 30th, 2021 07:00
Hello QBall2000,
Thank you for choosing Dell. Honestly, I didn't see this file before, but we can wait for other Dell Community forum users replies.
In regards to the issue, I would like to share with you other post from Dell Community Forum:
https://dell.to/3pESIET
Did you contact Technical Support? In case you have active warranty you can contact Technical Support and they could check logs. How to gather logs for technical support:
https://dell.to/31eusAc
Please ask me if you have any questions,