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February 19th, 2024 08:43

Hi, you’re correct. The change in the indicator light color on your Dell 2428 switch from green to orange could signify a network connectivity issue or a problem with the power source, especially after a power outage and UPS reload. Here are the steps you can take to troubleshoot:

  1. Check Cable Connections: Ensure that all cables are properly connected. Loose or damaged cables can cause network issues.

  2. Ensure Network Connectivity: Test the network connectivity using another device. If other devices also cannot connect, the problem might be with your network, not the switch.

  3. Verify UPS Functionality: Check if the UPS is working correctly. If the UPS is faulty, it could cause power issues leading to network problems.

  4. Examine Error Logs: Check the error logs on the switch. They might provide clues about what’s causing the issue.

If the problem persists after these steps, your local contact Dell support for further assistance. 

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