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March 19th, 2021 12:00
N3132PX-ON Rebooting
Hi All,
Recently I updated the firmware on the N3132PX-ON Switch and all seemed well, rebooted, came back online, even had access to the GUI. I moved it to another site, and when restoring power, it is stuck in a endless reboot with the error The system is restarting due to the inconsistent state. So I manually updated it to the most current version, and I get the same error, with many more errors.
What can I do?
<184> Mar 20 03:19:21 0.0.0.0-1 LOG[fp_main_task]: log_cnfgr.c(1271) 17 %% EMER The system is restarting due to inconsistent state.
The system is restarting due to the inconsistent state -17 in file: broad_hpc_drv.c line 5851
No Events found!
Emphanidzo
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March 19th, 2021 12:00
I am also getting these errors:
<185> Mar 20 03:26:14 0.0.0.0-0 General[fp_main_task]: broad_hpc_drv.c(5851) 1 %% ALRT Error -17 (0xffffffef)
DMA pool size: 33554432
PCI unit 0: Dev 0xb546, Rev 0x11, Chip BCM56546_B0, Driver BCM56640_A0
SOC unit 0 attached to PCI device BCM56546_B0
PHYAQ405 reset failed: u=0 p=50
<188> Mar 20 03:26:23 0.0.0.0-1 DRIVER[fp_main_task]: phyAQ405.c(116) 4 %% WARN PHYAQ405 reset failed: u=0 p=50
FLASH type = Macronix MX25V4005C
CRC check good on image file (0xC0A9)
systemInit: BCM driver layer init failed: Feature not initialized
<184> Mar 20 03:27:41 0.0.0.0-1 LOG[fp_main_task]: log_cnfgr.c(1271) 11 %% EMER The system is restarting due to inconsistent state.
The system is restarting due to the inconsistent state -17 in file: broad_hpc_drv.c line 5851
DELL-Josh Cr
Moderator
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March 19th, 2021 16:00
Hi,
Did you update the CPLD when you upgraded the firmware?
Emphanidzo
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March 19th, 2021 18:00
I cannot find instructions on how to do that, except that it is baked into the firmware and should update automatically. I can see that the boot version is 1.0.22, and I believe that's wrong for the firmware version.
Dell-Stephane T
9 Legend
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3.7K Posts
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March 22nd, 2021 03:00
Hi,
Please follow this article to try to resolve your issue :
https://www.dell.com/support/kbdoc/en-us/000143229/how-to-recover-dell-emc-networking-n2000-and-n3000-from-inconsistent-state-while-downgrading-firmware
Regards,
iH8usrnames
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2 Posts
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June 19th, 2024 17:17
I have this same issue and the instructions at that link are worthless.