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9205

February 9th, 2006 08:00

second reboot fails on 5224

We have a 5224.
Setting up the connection with hyperterminal and resetting the switch to the factory defaults - everything works fine. But after turning off the power and restarting the switch boot process stops at the position "found unit ". No connections (serial, ethernet) at all, no leds (but power). Waiting about 5 hours the reboot process goes again. Whats wrong?

2 Posts

February 9th, 2006 13:00

1. cut off from log (cold boot):
 
 PASS    
------------------- DONE --------------------                                            
Shutdown switch...Done.                      
Loading Runtime Image File : PWC5224_v3.1.0.16.bix                                                 
Runtime 3.1.0.16               
Found unit 0: BCM5632_A on bus 0, dev 0x10, func 0                                                 
Found unit 1: BCM5632_A on bus 0, dev 0x11, func 0                                                 
BCM5632_A PCI device 0 attached.                               
BCM5632_A PCI device 1 attached.                               
CPUcfgrdy is set already!!!                          
CPUcfgrdy is set already!!!                          
SOC BIOS (VxWorks) MPC740                        
Board: Mousse v5.4.                  
Kernel: WIND version 2.5.                        
Made on Apr 15 2004, 21:33:25.                             
Set Transition mode ...                      
Finish Set Transition mode ...                             
Enter Transition mode ...LACP_MGR_EnterTransitionMode                                                    
Finish Transition mode ...                         
I2C Initialization  ............ PASS                                    
Enter Master mode ...                    
Load certificate files : Starting                                
Load certificate files : Finished                                
Finish Master mode ...                     
Performing startup provision ...                               
................................................................................                                                                               
................................................................................                                                                               
..........................................................                                                       
................................................................                                                               
CLI provision has been completed                               
Notify provision complete                        
TRAP_MGR_ProvisionComplete...                            
 
 
User Access Verification                       
Username: admin              
Password:        
      CLI session with the PowerConnect 5224 is opened.                                                      
      To end the CLI session, enter [Exit].                                          
Console#configure
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
 
2. cut off from log (reboot after configuration/or system reset to defaults):
Image Loader 1.0.0.0                   
Loading Diagnostic Image File : DiagNoval_V1.0.0.5.bix                                                     
Diagnostics 1.0.0.5                  
MAC Address             : 000F-1F35-0E01                                       
Serial Number           : TW08X15870420457002G                                             
Service Tag             : FZVQ741                                
Hardware Version        : A09                            
Manufacture Date        : 2004-05-07                                   
Now is Normal Mode!                  
--- Performing Power-On Self Tests (POST) ---                                            
UART Loopback Test .....................                                     
Timer Test ............................. PASS                                            
DRAM Test .............................. PASS                                            
I2C Initialization ..................... PASS                                            
Runtime Image Check .................... PASS                                            
PCI Device Check ....................... PASS                                            
Switch Driver Initialization ........... PASS                                            
Switch Internal Loopback Test .......... PASS                                            
------------------- DONE --------------------                                            
Shutdown switch...Done.                      
Loading Runtime Image File : PWC5224_v3.1.0.16.bix                                                 
Runtime 3.1.0.16               
Found unit         
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
At this position the switch stucks. If we shut off the switch und wait about 5 hours the reboot goes through and every port connects fine and even configuration over IP ist possible. We shall we do ?

February 9th, 2006 13:00

Sounds strange, I've never seen this before.  Please capture a log of the boot process showing this problem (if it happens again) and post the log.  Maybe we can see something.

Cuong.

February 9th, 2006 14:00

This sounds like a HW problem.  Here is a quote from our HW engineer - "It looks like the CPU is having trouble reading the device type of the switch ASICs on the PCI bus."

You should contact your Dell support representative for further help.

Cuong.

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