2 Posts
3
24920
Bluetooth error code 54
hi! I have an Inspiron 7501 and i've noticed this error in the bluetooth Device Manager windows : This device has failed and is undergoing a reset. (Code 54). In fact, it happens that my bluetooth mice stop working when this error accurs. Restarting the system solved the problem only temporary. Someone knows a solution?
Thanks.
NorthernCoder
3 Posts
0
January 16th, 2023 06:00
I also solved my issue easily by rolling back the Intel Wireless Bluetooth Driver to version 22.40.0.2
My Bluetooth has been rock solid ever since (on my dell precission 5560 laptop).
Bohannon29
11 Posts
0
February 17th, 2023 07:00
Hi,
I had also the same issue on my XPS 15 9500 laptop. It occured after carrying out the latest Windows Update.
The same solution worked for me as for some others here in the discussion: Roll Back the Bluetooth driver to the last one - in my case to 22.130.0.2. One restart after the RollBack and everything seems to work fine again... hopefully it stays like this.
I hope also that @DELL-Cares notices the issue and fixes the problem with the newest driver update / Windows compatibility, so that it won't occur again with the next automatic Win-update.
stevelion
6 Posts
0
February 18th, 2023 10:00
Thanks for posting. I just updated the driver and hope that resolves the issue.
manslogic
1 Message
0
March 1st, 2023 07:00
Thanks , the solution worked for me.
lauryfriesesa
1 Message
1
August 24th, 2023 02:43
Thanks for posting.I had the same problem and got it resolved.
(edited)
Alexsiev
1 Message
1
August 28th, 2023 15:19
@T3knik Hi, this fixed it for me, but this is probably temporary right? Did you ever figure out what was wrong with the USB bus and/or find a permanent fix for the problem?
D_longuyen
1 Message
0
September 5th, 2023 06:52
@NorthernCoder
hi, can you help me? I'm using 5560 like you and have the same problem. Can you send me this 22.04.0.2 drive file? Best regards!
RCSI
1 Rookie
1 Rookie
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3 Posts
0
October 2nd, 2023 14:51
I appreciate the pointer to the updated drivers made by K1490.
I lost Bluetooth (Error Code 54) after a Win11 auto-update this weekend.
I updated to the latest on the Intel site (22.250.0.2), and Bluetooth is back humming along silently as it should.
Thanks HR
garysed
4 Posts
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November 7th, 2023 02:35
@K1490 Unfortunately the problem came back for me even after this
garsoltero
2 Posts
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November 10th, 2023 14:56
@T3knik Wow, this was very smart! Now, I can restart the Bluetooth without having to restart my laptop. Thank you!
This is a chronic issue, and somebody at Dell needs to provide a long-term solution. I might try to roll back the drivers as others have.
kronaemmanuel
1 Message
0
November 23rd, 2023 19:07
Solved the issue on my XPS 15 9510. I first installed latest drivers which was 22.250.0 but that didn't solve my problem. So I uninstalled the bluetooth device from Device manager then when I restarted, I saw that my bluetooth is working again, and the driver is set to: 22.170.0.2.
Morn T.
1 Message
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November 26th, 2023 11:12
Mine is XPS 15 9510 and I had the same issue.
I followed the approach @K1490 shared, and it's fixed!
The only difference is that I got 22.250.0 from the website (the originally installed is also 22.170.0.2) in my case.
I've monitored for days, and it seems to be fixed totally.
This issue has not happened on my laptop.
Thanks for @K1490 's information!
(edited)
AJB17
1 Message
0
November 29th, 2023 00:35
@T3knik Thank you for posting! This solved my long standing very frustrating Dell problem. As this is a known issue that has a big adverse impact on the Dell experience, I don't understand why they won't fix it.
spirit44hb
1 Message
0
December 3rd, 2023 16:02
@T3knik Thx, I can now reset my bluetooth without reboot my Dell precision 5550.
Hope Dell will solve this issue asap
Dexterously
1 Message
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December 21st, 2023 06:22
@T3knik
Thank you so much! It alleviates the long standing problem I've been having.
It doesn't fix it, because we know the driver is the issue. But at least when it happens. I can just go reset without having to stop all work and restarting machine.