Broadcom NetXtreme 57xxgig controller issue

Question

Hello All,    I've deployed optiplex 520 and 745 with the NetXtreme driver at multiple locations. All are in a workgroup environment with  a netscreen firewall and a cisco 1800 switch. The machines are able to pull an Ip, surf the web,  and print to a network printer. But I cannot ping, see the device from the firewall, view shared folders or browse the workgroup.   Windows firewall is disabled and I also viewed and tested the settings within the Broadcom app.   All feed back would be appreciated.   Thanks,

apophenia monke · Answer

hrm. not terribly familiar with workgroups as i work in domains. can you admin share via IP?

jmwills · Answer

How many machines total?

Oz_One · Answer

Each location is on a VLAN back to the data center since all of our services are hosted and can be accessed on a RDP session.

Yes I can pull an Ip. Like I mentioned before, I can use the internet, use the RDP sessions and access network printers. Plus I see the device when browsing the workgroup from another PC.

.

What I cant do is browse the workgroup, ping or access any shared folders on the unit, which i need to do in order to sync filed from terminal services to the local machined

So far there's about 36 out of 121 new units having the problem. And I discovered the problem when I could not drop a file on the local machines from the RDP session. Then I started notice it more often but only on the units that have the broadcom 57xxgig controller.

So far this is what I've done.

Reinstalled the card.

Installed the latest and greatest driver from the broadcom website

disabled windows firewall

disabled the built in firewall on the driver.

Removed the broadcom apps.

Also modified the registry per a posting on here.

Nothing seems to work...so any help would be appreciated and thanks in advance.

Message Edited by Oz_One on 04-28-2007 09:43 PM

Message Edited by Oz_One on 04-28-2007 09:45 PM

jmwills · Answer

This sounds like a firewall issue, if you are being blocked.  A NIC card is not smart enough to do that.  Are all the operating systems at the same level?

Oz_One · Answer

No its a mixture of several OS but Im upgrading them all to XP pro and all of the newer units are running the OEM version..

jmwills · Answer

Whihc OS's are giving you the problems and are there any local firewalls running or just the harwdare one?

Oz_One · Answer

Its all of the new dells(520 and 745)and both models are running an OEM version of XP pro sp2 . Im runnning a nescreen firewall at the facility and the windows and broadcom firewall on the local machine is disabled.

Message Edited by Oz_One on 04-30-2007 10:53 AM

jmwills · Answer

Check for a third party firewall such as Norotn or Mcafee.  If it's there, I would disable it since you have another solution in place.

mikkosz · Answer

I have exactly the same problem, but with Latitude D620 which is equipped also with Broadcom 57xx NetXtreme. We bought 2 identical Latitudes and the other one works fine. I have tested the laptop on two different domains/networks and the problems persists on both enviroments. It seems that the problem exists even if I connect trough the wireless NIC!? So it must be because of Dell computer or Dell installed software/configuration.

jmwills · Answer

If the problem exists on a wired and wireless connection, then the adapters are fine, it appears the TCP stack may be corrupt.  Google for WinSockFix for XP and run it.

mikkosz · Answer

'Done that, plus I've updated all the drivers (chipset, nics and bios), nothing helps. The another problem which this piece of junk is suffering is that the network connection goes up and down many times a day which causes our network sensitive 'ERP' to crash and windows files to offline. This also happens on both wired and wireless connections. Computer doesn't respond to ping in wired nor wireless (w/o any firewall active). Localhost responds to ping.'

Networking, Internet, & Bluetooth

Broadcom NetXtreme 57xxgig controller issue

Was this post helpful?

Register Now! for Secure Secrets with Kubernetes & DevSecOps - and grab a lab!

Dell Technologies at SpiceWorld 2022