Cant receive e-mails

Question

for some reason I am unable to receive e-mails in outlook express. Its been fine up until 2 days ago. I contacted them and they checked to make sure the outgoing and incoming mail was set up correctly - and it was, they said it must be a problem w/dell. Does anyone know if its a driver that needs to be installed? I have a Dell Dimension E510 - use outlook express and have windows xp. Any help would be greatly appreciated.

Visi0n · Answer

it has nothing to do with drivers its pure software and not hardware, simply check if the email settings are correct in outlook.. , i assume u r already connected to the internet once you check your emails... :) once u click in outlook on Send/receive button check if theres any problems....

Pam5770 · Answer

Thanks for your help, I'll give it a try and see if it works.

klbf · Answer

make sure no firewall is blocking outlook. check the pop3/smtp settings are correct My Web Site

Pam5770 · Answer

Thanks for the advice, I'll give it a shot, also pics on your website were great. Pam

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Cant receive e-mails

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